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Crazy Sh*t In Real Estate with Leigh Brown

Crazy Sh*t in Real Estate!—a podcast that will shatter the HGTV-induced veneer of real estate, and celebrate the challenges of working in this wild, wacky business.
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Crazy Sh*t In Real Estate with Leigh Brown
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Aug 22, 2017

In this episode, Leigh’s guest, Nick French, shares how making connections in real estate can not only find you your future daughter-in-law, these connections can also save your life. This story takes listeners into the world of real estate and all that it has to offer. Nick also shares his KEY piece of advice for those new agents looking to stay at forefront of the real estate industry. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience

Time Stamped Show Notes: 

  • 00:38 – Leigh welcomes Nick French
  • 00:57 – Nick is located in Memphis, Tennessee and Fort Lauderdale, Florida and has been in the business for 44 years
  • 01:33 – Nick’s late wife, Gail, was in the Women’s Council of Realtors and she was sent a referral by Sheila (president of the council at the time), a woman named Tracy
    • 02:04 – Gail was booked, so their son, Taylor, met with Tracy to look at houses
    • 02:37 – After closing, Taylor invited Tracy to a celebratory dinner to which she declined but they eventually got together and were married in 2001
    • 02:54 – Nick says the first dividend from the referral is his daughter-in-law, the second is his granddaughter
    • 03:14 – Sheila went to the wedding with her husband and also planned on touring Tennessee, but she got a brown recluse spider bite and had to fly back to Phoenix
    • 04:10 – The bite was cut out and the doctors found a carcinoma underneath the bite that the doctors were able to remove
  • 04:44 – There are always heartfelt connections in real estate
  • 05:25 – Nick says you will always earn wages in real estate; whether it be in dollars, in love, or in family and emotions and they are all good
  • 05:57 – Nick advises realtors to get your designations and continue learning after the fact because nothing will keep you on the forefront of real estate than continuing your education
  • 06:55 – Contact Nick at nick@nickfrench.com
  • 07:30 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Making connections with people can save your life.
  2. There are tangible and intangible wages you earn doing real estate work, and they’re all fantastic.
  3. Invest in your learning as a realtor—this is the best way to stay in the game.

Credits

Aug 18, 2017

Moral of today’s story: don’t ever share your title with your boyfriend or girlfriend. Belinda saw the frustrating effects of such a scenario play out while dealing with a short sale that just got WAY too complicated. In this episode, Leigh welcomes Belinda Fulton, a realtor with 25 years of experience working in the Cleveland area of Ohio.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience

Time Stamped Show Notes: 

  • 00:21 – Introduction for today’s episode
  • 00:35 – Leigh introduces Belinda
  • 00:49 – Belinda started in real estate in 1994, marking her 25th year in the practice
    • 00:55 – Belinda is in the Cleveland area
    • 01:07 – Belinda also lectures in real estate law and pre-license education
  • 02:20 – Belinda is sharing this story as a precautionary tale
    • 02:23 – “You should never give a title to your boyfriend or girlfriend”
    • 02:26 – There are short sales where foreclosure can happen at the same time
    • 02:40 – The banks called Belinda about a foreclosure they needed to sell
    • 02:47 – Upon checking the listing, it had a lot of issues
    • 02:57 – The owner was alone on his mortgage, but he gave half of the title to his girlfriend
    • 03:10 – Then, the owner met someone on the internet and went to California
    • 03:17 – The girlfriend was left behind and she got married to someone else
    • 04:04 – Leigh calls the story crazy plus two
    • 04:14 – Belinda got a buyer with a good offer and was just waiting for the bank’s approval
    • 04:25 – Belinda got a call from the title company, telling her that there’s a new name on the title that has lien and that it needs to get paid first
    • 04:31 – It’s an IRS tax lien that belongs to the new husband
    • 05:20 – The Dower law applies to the new couple
    • 06:14 – The bank is holding some of the inventory of the house and it still hasn’t been fixed
  • 07:00 – In the past, it’s easier to communicate with the local bank regarding short sales
  • 07:39 – Leigh recommends that realtors to educate themselves before handling short sales
  • 08:00 – As a consumer, ask other realtors about the situation before engaging in a short sale
  • 08:42 – Belinda recommends for you to learn the agency relationships
    • 08:51 – Take advantage of your onboarding training
  • 09:56 – Belinda always tries to be in the buyer or seller’s position
  • 10:18 – Reach Belinda by email
  • 10:47 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Before getting involved in a short sale, make sure you are knowledgeable about the stipulations so you’ll be able to handle the ins and outs of the transaction.
  2. Girlfriends and boyfriends should never have a part of the title as you’re not legally together.
  3. As a realtor, understand agency relationships by heart.

Credits

Aug 15, 2017

“Don’t judge a book by its cover” – a lesson Buddy West learned in a very humbling way when he was out showing a house to a man whom he thought was a drug dealer. When you’re in the real estate industry, it’s incredibly important to not prejudge your clients. Instead, ask the right questions and be open-minded, fair and open with all who come seeking your help. Listen to find out just who Buddy’s shady-looking client really was and some other crazy stories Buddy has accumulated along the way.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:27 – Leigh welcomes today’s guest, Buddy West
  • 00:36 – Buddy is a legend in the real estate industry
  • 00:57 – He has been in real estate for 33 years
  • 01:08 – He caters to the Delaware area
  • 02:12 – Buddy will share 2 stories
  • 02:18 – 1st story: Don’t pre-judge people
    • 02:28 – One Sunday, Buddy got a phone call to look at a listing
    • 02:51 – Buddy went to show a high-priced house
    • 02:59 – He pulled up to the house and found a guy who looked like a member of the Grateful Dead
    • 03:14 – After Buddy showed the property, the guy told him he wanted to check another property 6 miles away
    • 03:17 – Buddy called for an appointment
    • 03:23 – He offered a ride to the client and said he’d drop him off again at the first house they met
    • 03:33 – Buddy asked if the client was paying cash or was financing
    • 03:51 – Client said he’d pay cash and is capable of paying up to $550K
    • 03:56 – Buddy immediately thought this guy was a drug-dealer
    • 04:06 – Upon showing the 2nd house, the client said he liked it and that he’d buy it
    • 04:21 – Buddy asked the client why he wanted to work with him
    • 04:28 – Client goes, “because we have something in common”
    • 04:37 – He said they were both writers
    • 04:56 – Buddy found out this client was the writer for Spider-Man
    • 05:00 – His client was David Michelinie
    • 05:58 – “You don’t judge a book by its cover”
    • 06:58 – “Preconceived notions are going to kill you in the real estate business”
    • 07:44 – Ask good questions
    • 07:55 – Dave introduced Buddy to the illustrator of Superman, Brett Breeding, whom he also sold a house to
  • 08:07 – Buddy shares a story he has with Joe Clement, his partner
    • 09:28 – They were showing a house
    • 09:48 – The husband came out giggling
    • 09:57 – The bedroom vent had a hole in it with a camera lens pointing towards the bed
    • 10:14 – Buddy called the listing agent about the camera
    • 10:26 – The agent called the owner and found out the lady didn’t know about it
    • 10:33 – They went to the house, up to the attic and the VCRs were all set-up with an electrical line down to the neighbor’s electric outlet
    • 10:59 – The neighbor was video taping his estranged wife
    • 11:26 – The guy got arrested eventually
  • 12:32 – Buddy also shares about a pre-settlement inspection
    • 12:35 – He sent a realtor to his place because he had a schedule conflict
    • 12:47 – She walked in the buyer’s house only to find him dead on a chair
    • 13:04 – She was out of real estate not long after that
  • 13:35 – Real estate is an expensive business to be in
  • 14:03 – Realtors should stay calm to work through any difficulty in the business
  • 14:31 – Stop, think, and act
  • 14:49 – Buddy is one of the first people Leigh learned the business from in real estate
  • 15:39 – Start taking real estate classes
  • 16:06 – Reach out to Buddy at buddy@buddywest.com
  • 16:31 – Tweet Leigh Brown for your very own crazy story in real estate 

3 Key Points

  1. Stop judging people based on how they look—preconceived notions will really kill you in this industry.
  2. Don’t be afraid to ask the right questions.
  3. Real estate business can throw you a whole array of experiences—stop, think, and act in every situation.

Credits

Jul 28, 2017

In this episode, Leigh’s guest, Gary Balanoff talks about the importance of managing the relationship between developers and agent—Gary will also share his crazy story about the time an indecisive couple asked him to see more than 80 homes, before making a decision that would cost him his commission and a little bit of his sanity.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:39 – Leigh welcomes Gary Balanoff
  • 00:52 – Gary has been in real estate for 33 years
    • 01:10 – Gary worked as a broker for 18 years, and has lasted this long because he enjoys the process of working with buyers and sellers
  • 04:06 – A pastor was moving to town and needed a place in one area but the availability wasn’t great
    • 04:20 – They looked at more than 40 homes but there was always something wrong with each place
  • 04:38 – After looking at all the homes, the pastor eventually decided to call it quits—they decided to rent so Gary set them up with the rental manager. However, Gary kept looking
    • 05:02 – After 6 months, they resumed looking, and considered another 40 homes—more than 80 total now!—but again, told Gary there was just something missing in each home
    • 5:26 – Gary said those were the only ones that fit in their price range and they decided to rent for another year
  • 06:11 – Two months later, Gary closed a deal with a young couple and was welcoming them to the community when he asked if they had met their neighbors—they said YES, and dropped the pastor’s name!
    • 06:48 – Three months before that, Gary had shown them that particular home
    • 07:04– Gary went to the model center and asked why he did not receive his commission
    • 07:28 – He was told that the couple signed the contract 40 days after they signed the 30-day registration period
    • 07:51 – As a new home builder, they need the cooperation of agents
    • 08:20 – Two months after that, the company declared bankruptcy and the builder went out of business
  • 09:02 – Leigh says buyers and builders do not understand what value a realtor brings when they are buying – they serve as a 3rd set of eyes and ask the questions others may not think to ask
  • 10:01 – Gary had a chance to work again with the young couple   
    • 10:40 – They spotted a new development and told the agent they were working with Gary and the agent called him
    • 11:01 – Gary was present for the actual contract writing to make sure they got everything they were really looking for—he also helped them with the move-in process and Gary got an extra bonus on top of his regular commission
    • 12:01 – The builder was kind enough to recognize that Gary was working with them and put him on the contract
  • 12:15 – The bottom line is to be proactive in your relationships with all people
  • 12:37 – Leigh says the main task of an agent is to make sure the clients is protected, that they have quality construction and a good location
  • 13:18 – Gary says to always do the right thing by your client—if you make sure you take good care of people you’ll do well
  • 14:38 – Gary always asks his client how they want to be represented
  • 15:19 – Gary thinks there is a decline in the overall ethical standards as people are leaning on the state standard of transaction brokerage and clients do not get the first-class service they deserve
  • 16:01 – Mess with a client’s finances, and you’ll get sued (and lose)
  • 16:36 – Gary says he knows a productive realtor who is easy to work with, Gary always asks if they have a flexibility in price and the guy says to give him an offer and he can make it work
    • 17:18 – They got a deal for $255k from the original $275k 
    • 18:18 – Gary says the guy was so willing to work with him, he thinks he might be a marketplace farmer, taking advantage of sellers
    • 18:32 – Leigh offers that the guy might have been given instructions by his client that time was more important than the price, but agrees there are agents who will short sell their clients to get the deal done
    • 19:04 – Gary says he is convinced the guy could have gotten a higher price if he was not so obsessed about getting the deal done
  • 19:42 – Leigh says we never know what happens behind closed doors and all we can do is focus on our side
  • 20:43 – Gary says people’s motivational status is a roller coaster
    • 21:02 – People will change their mind with deals often and he has learned that people who have the most to lose always lose the most
    • 22:08 – Those who are going into foreclosure will take the first offer that comes along and forgo any negotiation
    • 23:16 – In a negotiation, if you are in the weaker position, agents can only do so much
  • 23:57 – Check out garybalanoff.com or call Gary at 407-366-9797
  • 24:24 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  • As a new builder, you will grow your company by working well (ethically) with agents—fail to do it, and you will fail as a builder
  • As an agent, you must be proactive in all your relationships.
  • You never know what happens behind closed doors so don’t make assumptions about other agents.

Credits

  • Audio Production by Chris Mottram
  • Show Notes provided by Mallard Creatives
  • Cover Design by Two Minds Design
  • Original Music by Rimsky Music
Jul 25, 2017

The last thing you you want to see during a closing is two people fighting. But the VERY last thing you want to see is two mothers fighting. But that’s what realtors Andrea Murphy and Morgan Bowling, were facing when they had to close on a home in their hometown of Louisville, Kentucky. Want to learn how they averted disaster? Tune-in to this week’s episode of CSIRE to find out!

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:38 – Leigh introduces Andrea and Morgan
    • 01:08 – Andrea and Morgan are from Louisville, Kentucky
    • 01:13 – Andrea has been in the business for a little over 4 years
    • 01:15 – Andrea is Morgan’s managing broker
    • 01:18 – Morgan has been in the business for a little over 2 years
  • 01:34 – Andrea and Morgan have survived the crucial years of real estate
  • 02:49 – Andrea and Morgan share their story
    • 03:05 – Morgan listed a property
    • 03:14 – The person on the deed was unmarried, in jail, and only had a power of attorney through his mother
    • 03:35 – The mother completed the title work page, but marked that the seller as “married”
      • 03:42 – Morgan didn’t know that the seller was married
    • 04:25 – Apparently, the husband was not only estranged but also in jail
    • 05:50 – Andrea went to jail to talk to the sellers in person
      • 06:07 – With two sellers on the deed, there need to be two powers of attorney
    • 07:38 – Unfortunately, the seller already had a visitor so Andrea wasn’t able to see him
    • 07:40 – Andrea had to go back to jail on a Saturday at 7AM
      • 08:20 – Andrea was able to talk to the seller, and ask him to sign a power of attorney
      • 09:07 – The seller said he would sign if Andrea will talk to his mother
    • 09:20 – She talked to the mother and said that they wanted her son’s things from the house
    • 09:42 – Morgan called the wife’s mother (the other power of attorney) to inquire about the husband’s belongings
      • 09:45 – Unfortunately, she had thrown out the belonging
    • 10:45 – Eventually the husband made his mother power of attorney
    • 11:00 – Morgan now has 2 power of attorneys that needs to be forwarded to the title company
    • 11:15 – Morgan called the mothers and informed them the schedule of the closing
      • 11:25 – Both mothers told Morgan that they shouldn’t be in one place together or hell will break lose
      • 12:00 – Morgan arranged have the mothers will come at different times to the closing
    • 13:10 – Fortunately, the transaction closed and everyone got paid
  • 13:38 – The buyer’s agent was very cooperative even though the buyers themselves were upset with the delays
    • 15:10 – Professionalism at all times pays dividends
  • 15:20 – The value of commitment and tenacity
  • 16:09 – Morgan reaches out to Andrea when she needs help
    • 16:25 – Why they make an amazing team
  • 18:36 – Reach Morgan through her mobile at 502 315 9975 and email
  • 18:58 – Get in touch with Andrea at 812 589 9312 and email
  • 19:55 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Even when you’re stuck between two highly hostile clients, it’s your obligation as a professional to keep the peace and remain dignified.
  2. Going the extra mile to get a deal DONE is always worth it.
  3. Take every experience as a learning opportunity, and be thankful there were people willing to help you through it.

Credits

Jul 21, 2017

Sometimes, being a realtor means sticking it out for clients in the most dire situations. For Peter Murray, sticking it out meant showing 3 houses even though he had a puddle of blood pooling in his shoe. In this episode, Leigh welcomes Peter Murray, an agent for Re/Max Results who has been in real estate for almost for years. Peter decided to be brave and persevere through three unconventional house showings, even if it cost him a foot injury in a house that was still very much under construction.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience

Time Stamped Show Notes: 

  • 00:21 – Introduction for today’s episode
  • 00:38 – Leigh introduces Peter
  • 00:41 – Peter is with Re/Max Results in Frederick, Maryland
  • 00:47 – Peter has been a licensed realtor for almost 4 years now
  • 00:57 – 85% of new licensees give up after just 2 years, making Peter a survivor
  • 01:50 – Peter shares his story
    • 01:53 – Peter was showing houses to a buyer in a limited market
    • 01:58 – Maryland is a busy market
    • 02:02 – Houses go quickly and stay on the market for an average of 22 days
    • 02:16 – In Peter’s particular market, sellers were buying 3-BR houses and converting them to 5-BR houses to accommodate bigger families
    • 02:30 – Peter always tries to accommodate his clients
    • 02:41 – Peter’s buyer was currently out-of-state
    • 02:48 – The best way to show his client the houses was through a Facetime call
    • 02:53 – Leigh tried Facetiming her client as well
    • 03:12 – Just describing the house was never enough
    • 02:27 – One house was still under construction, one was almost 5 years and another one was a fancy, newly-constructed house
    • 03:52 – Before starting his Facetime call, Peter set the expectations for his client regarding the house that was still under construction
    • 04:29 – Peter went to the showing in his suit even though there was mud everywhere
    • 04:50 – The buyer wanted to see the back of the house from the deck
    • 05:50 – Peter was trying to avoid the mud pits in the back of the house by being careful with where he was stepping
    • 06:37 – Peter got a bit over confident and he ended up stepping on a nail that was attached to a board
    • 07:31 – The nail went through Peter’s shoe, right through to his foot
    • 07:52 – Peter had to pause the Facetime chat with the buyer and listing agent
    • 08:27 – Peter pulled the board out of his foot because the nail was still attached to it
    • 08:38 – It didn’t hurt much and Peter thought the he was okay, he told his buyer not to worry
    • 09:16 – When Peter looked down, there was a puddle of blood
    • 10:09 – Peter still ended up finishing the 3 showings with an injured foot
    • 10:52 – Peter has been carrying around a first aid kit, but it’s still unused, even after his foot accident
    • 11:06 – Peter checked his foot and the listing agent wanted to see it too
    • 11:35 – There was actually a hole in Peter’s sock
    • 12:17 – Peter shares a story of a pitcher who has a similar story to him
  • 12:46 – Leigh wants clients to understand something from Peter’s story
    • 13:01 – As a realtor, if you don’t get your people under contract, they might miss the house
    • 13:15 – Going to an urgent care facility for a couple of minutes may cause your clients to miss out
    • 13:26 – Professionals need to learn how to be like a soldier
  • 13:46 – Peter has shown great commitment as a realtor
  • 14:42 – The relationship between realtors and agents can definitely change in every transaction
  • 15:23 – Reach out to Peter through his Instagram, Facebook and Twitter
    • 15:40 - Peter’s website is com
  • 16:25 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Stay committed to your profession and do your best for your client.
  2. There are times where you need to soldier-up as a realtor.
  3. Focus in on your task, especially if it is the difference between a sale or not.

Credits

Jul 7, 2017

Chase after your seller’s dog who is running down the street or show the home to potential buyers? No one really thinks they’d have to ever make this choice with the exception of today’s guest, Chris Donaldson. Leigh welcomes Chris Donaldson, the man behind Donaldson Educational Services. Tune in to find the choice Chris made and how it all paid off in the end. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:21 – Introduction for today’s episode
  • 00:33 – Leigh introduces Chris
  • 01:06 – Chris went to LSU and studied for 5 years
  • 01:45 – Real estate helped Chris pay for his 5th year in college
  • 02:31 – Chris has YouTube videos that are helpful and relatable to realtors
  • 03:36 – Chris has a lot of crazy experiences
  • 03:50 – There was one specific story that happened to Chris when he was still a young realtor
    • 04:08 – Chris was in his early 20s when he scored a listing that was out of FHA loan range
    • 04:53 – Chris had a pair of potential buyers
    • 05:06 – Chris showed up to a meeting with the buyers at the house, all dressed up
    • 05:23 – When Chris opened the door, the family dog ran between his legs, out the door, and down the street
    • 05:55 – Chris decided to go after the dog
    • 06:05 – It was summer and Chris was in a suit, running after the dog
    • 06:15 – Chris was calling the dog until he found it trying to get into another dog’s yard
    • 06:36 – Chris then dragged the dog back to the house and ended up missing his appointment
    • 07:04 – Chris went to a bar and was thinking about the buyers he lost
    • 07:22 – The seller called Chris asking him about the showing
    • 08:00 – The seller asked whose dog was in the house and why is it here
    • 08:11 – The dog tore the house up and Chris was fired
    • 09:06 – The seller called Chris again apologizing
    • 09:30 – The dog was actually the seller’s son’s dog and Chris got the job again
    • 10:31 – The house had rescued dogs before
    • 11:14 – It’s the things that realtors do behind the actual work that earns them their stripes
  • 11:37 – Realtors try to solve problems without even knowing the real deal
  • 12:05 – You cannot control everything in real estate
  • 12:58 – If you’re doing the business the right way, it will work out at some point
  • 14:55 – Find everything about real estate at com
  • 15:17 – Chris is on YouTube, Facebook and Twitter too
  • 16:06 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Do the right thing—it WILL work out in the end.
  2. Great realtors go out of their way to do the work behind the actual work.
  3. There are many events in real estate that are unpredictable and uncontrollable—prepare the best you can and just go with it.

Credits

Jul 4, 2017

When you hire out a truck, you don’t expect it to be used for illegal purposes—especially when it’s hired out to your local church. Unfortunately, today’s guest, Greg Gorman, has had to clean up a wide range of messes made by his clients. In this episode, Leigh welcomes Greg Gorman of Team Paradise in Naples, Florida to share some crazy moving truck experiences. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:40 – Leigh introduces Greg
  • 02:16 – In early 2000s, Greg decided to try their first moving truck
  • 02:25 – Leigh also has her own moving truck
  • 02:48 – On the first week of having the truck, they started advertising
    • 02:56 – One of the clients who sold her house wanted to rent the truck
    • 03:12 – After all the paperwork was done, the woman left with the truck
    • 03:15 – 15 minutes later, the woman called asking for help
    • 03:24 – The woman was less than 3 miles away from Greg’s office
    • 03:31 – When Greg saw the client, the truck was sitting up on 2 wheels
    • 03:50 – The client was in tears and felt horrible
    • 04:03 – The client still gave Greg 3 referrals
    • 04:44 – Greg parks their truck when it’s not in use; someone slashed its tires
    • 05:07 – They were really shocked seeing the slashed tires
    • 06:00 – Greg believes that having the truck was good advertising
    • 06:17 – Leigh and Greg use On The Move
    • 06:50 – Some would return the truck filthy and filled with some unpacked boxes
    • 07:13 – Greg would sometimes call the clients to follow up for the invoice or to get the truck
  • 08:01 – Greg shares another story that caught him off guard
    • 08:04 – David and Greg were at a party one Christmas Eve when Greg received a call
    • 08:14 – The call was from a car insurance agency asking Greg to pick up his moving truck from their impound lot
    • 08:34 – Greg’s truck isn’t just for moving but can be used for other purposes
    • 08:48 – One of their sister churches used their truck for their projects; one of their employees used the truck for their cocaine deals
    • 09:11 – They also stole some bicycles and put them in the back of the truck
    • 09:25 – The church called Greg to apologize as they were disappointed as well
    • 09:32 – When Greg got to the impound, there was a $500 tow fee
    • 10:00 – Greg found the owners of the bike and offered their services
  • 10:44 – We have to be careful with the company we keep
  • 11:27 – As a realtor, you always have to be stretching
  • 12:08 – There are truckers in Naples
  • 12:49 – Before taking on this truck, Greg had a client from Kentucky
    • 12:53 – Greg sold his condo for $1.4M
    • 13:07 – Greg also sold him a $4.2M elevated estate
    • 13:14 – This client moved his stuff using his convertible alone without any help
  • 13:56 – Having a professional realtor is important especially when you are moving
  • 14:26 – Find Greg and his team through com
  • 15:44 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Using a professional realtor while moving is important—you need their support for this stressful process.
  2. A moving truck business has its pros and cons—see if it’s right for you.
  3. As a realtor, take your crazy experiences with a grain of salt.

Credits

Jun 30, 2017

Imagine coming to a home where you’re scheduled to have an open house. You walk in to find that the house is a complete disaster and the only person to help you out is a young guy with no pants on. Unfortunately today’s guest, Karen Cruz, stumbled upon this very stressful scenario and had to find a way to make this boy hustle and get things done. Dubbed as the Queen of Investment Properties, Karen Cruz has been in real estate for 20 years. Tune in to find out just how hard a realtor will hustle for their client...

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:35 – Leigh welcomes today’s guest, Karen Cruz
  • 00:50 – Karen is located in Moorestown, New Jersey and has bought and invested in real estate for 20 years; she has now decided to help friends and family buy and sell property
  • 01:10 – Leigh says there are more people trying to figure out investment in realty
  • 02:07 – Karen was approached by another agent to do an open house of a town house in Moorestown, New Jersey as she had to go out of town unexpectedly
    • 02:25 – Karen was getting ready for the open house but the room where the signs were was locked, so she asked her husband to get her some from the store
    • 02:42 – Karen arrived at the house and there was a young man who did not have his pants on
    • 03:14 – It was 30 minutes to open house and the house was littered with beer cans, empty wrappers, nerf guns and the like
    • 03:40 – Karen and the guy had to clean the house really fast
    • 04:31 – After cleaning the kitchen, Karen checked the rooms and all the rooms were a mess
    • 05:22 – Karen was cleaning the room and a curtain rod fell on her head
    • 06:02 – After cleaning the rooms, Karen asked the guy why his parents did not tell him about the open house
    • 06:18 – Karen realized she was in the wrong unit
    • 06:57 – All the houses all looked the same and there was a shared driveway
    • 07:18 – Karen arrived at the right house and saw a woman come in from the hallway who turned out to be the owner
  • 08:08 – Karen says realtors get things done under pressure
  • 08:37 – Leigh says the movie American Beauty shows a scene where Annette Benning’s character was realtor
  • 09:11 – The house is still under listing
  • 10:02 – After what happened, Karen thought she had to share her story with Leigh
  • 10:39 – Agents do not know what will happen during an open house and their spouses also play a role as Karen called her husband to help her out
  • 11:27 – Karen says the support system of realtors include their spouses
  • 11:42 – If you a buyer or a seller, you have to respect your realtor’s time with their partner
  • 12:35 – Karen says if you are looking at buying your first property: do your research, reach out to an expert and educate yourself
  • 13:03 – Leigh says find a mentor if you want to go into investment property and join courses
  • 14:07 – Contact Karen at 856-359-4971
  • 15:05 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Always check if you are at the right unit or you might end up cleaning someone else’s house.
  2. Make time for your partner as they are part of your support system.
  3. Do your research, look for a mentor and educate yourself if you want to start investing in property. 

Credits

Jun 27, 2017

David Burke has been in real estate for close to 20 years and has had to create a system for showing homes near water. Long story short—he keeps towels and umbrellas stocked in his car for his clients. David shares two CRAZY stories that show the playful side of real estate, but also express the importance of being prepared! Leigh welcomes David Burke of Team Paradise, Think Naples, Pelican Bay and Grey Oaks.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:38 – Leigh welcomes today’s guest, David Burke
  • 01:00 – David has been in real estate for close to 20 years; he’s owned a real estate company and has also survived 2 crashes
  • 02:16 – David shares his most interesting story while working with a high end client in Gulf Shore Boulevard of Naples
    • 02:45 – David was working with a couple looking at the 3 and 4 million dollar range elevated residences
    • 03:33 – They were walking along the pool area when the wife exclaimed that she was feeling hot and needed to cool off
    • 04:03 – When David turned around, he saw that the wife was already in the pool with her clothes on and all the other residents were looking at David
    • 04:28 – The husband told David that his wife does this all the time and asked him if he had a towel in his car
    • 04:47 – After the wife cooled off, they went for a walk at the beach where David called his assistant to bring him towels
    • 05:22 – The wife was not wearing underwear and it showed when her outfit got wet
  • 05:51 – Within the same week, David also got to work with someone who was selling their property
    • 06:07 – While they were looking at the property, the client’s Shar Pei gets out because it saw the neighbor’s pot-bellied pig
    • 06:21 – The client was a mid-70 year old retired sergeant who just laughed at the scene
    • 06:44 – The dog’s hair was sticking to David’s all black outfit while the pig wanted to come in through the dog door
    • 07:35 – The pig was a family pet and was large; it couldn’t fit through the dog door
  • 08:19 – David now keeps towels, four umbrellas, a lint roller and a breath mint in his car
  • 09:33 – David says he likes his clients to experience the whole experience of living in Naples and the beach
  • 09:58 – The couple bought a unit in the building and ended up also buying a penthouse
  • 10:17 – When the condominium had its open house, those who witnessed the incident told the story of the woman and they are a well-loved resident of the area because they are down to earth
  • 11:25 – David had a conversation with the Shar Pei owner about how to handle showings in the future
  • 11:57 – David said he was more concerned about the safety of the dog rather than wondering if the client was offended
  • 12:24 – David says he used the experience to have a bonding moment with the client
  • 12:34 – Leigh says realtors are also thinking about the safety of your dogs so it is just better to take them to a safe place away from the house when you have a showing
  • 13:14 – David says to ask your client if they have a pet and what the personality of their pet is
  • 14:03 – As a realtor, you can offer to reimburse the fee for the dog day care up to a certain number and clients will appreciate this
  • 14:49 – Realtors can bring that personable factor and provide solutions when you want to sell your house as opposed to just posting it on a website
  • 15:18 – Check out David’s team at Team Paradise, Think Naples, Pelican Bay and Grey Oaks and call him at 239-784-2831
  • 16:07 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. If you are a realtor who’s selling beachfront properties, always have a towel ready in your car.
  2. Think fast and act just as quickly for whatever the situation calls for.
  3. Realtors bring that human factor to selling your home as opposed to just posting your property on a website.

Credits

Jun 23, 2017

Three decades in real estate means countless experiences of CRAZY to share. Listen as today’s guest Terry Smith shares how her dinner date with her clients turned into an emergency situation with the police as their star guests. Terry is a realtor from Fort Worth, Texas who believes sharing a ride (and dinner) with your clients is the best way to make a connection.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience

Time Stamped Show Notes:

  • 00:34 – Leigh welcomes today’s guest, Terry Smith
  • 00:39 – Leigh met Terry online with a group of tech savvy realtors
  • 01:01 – Terry lives in Fort Worth, Texas
  • 01:07 – She’s been in real estate for 30 years
  • 01:54 – Terry’s experience happened when she was showing a property in Texas
    • 02:03 – They decided to eat dinner on their way back
    • 02:09 – As soon as they pulled into the parking lot, the driver (buyer’s husband) got into a conversation with a biker who just pulled up
    • 02:22 – They didn’t know what was going on so the wife jumped out of the car to support her husband
    • 02:26 – Terry called 911
    • 02:39 – She saw 2 men running across the street with guns – and she realized they were the police
    • 02:57 – Later, they found out the wife had a gun in the car
    • 03:05 – The biker guy was just pulling something out of his vest when the police came running down the street
    • 04:22 – The couple bought the house
    • 05:09 – There was another instance with the couple where their truck got stuck in the mud and the husband had to dig the truck out
  • 05:40 – Leigh believes driving with your clients is the best time to get into a conversation with them regarding the house
  • 06:08 – Terry prefers to have her clients ride with her
  • 07:24 – 10 years ago, it was said that the internet will replace real estate
  • 08:02 – It’s hard for agents to know the market pricing in rural areas
  • 08:33 – Terry sells real estate in neighborhoods in Fort Worth
  • 09:07 – Google is a wonderful resource to know more about real estate
  • 10:03 – Connect with Terry on her phone 817-715-7577, on her website, or on her email terry@terrysmith.com
  • 10:49 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. You never know what to expect in real estate, so always be prepared.
  2. Make ways to connect with your clients so that you can hear their feedback.
  3. Leverage the internet as a resource to learn more about real estate.

Credits

 

Jun 13, 2017

Realtors shouldn’t be under a parent-child relationship with employers. Terri empowers realtors and agents to be entrepreneurs! Terri began a support/mastermind group of realtors who act as accountability partners and offer support to one another to accomplish their goals. This is changing the industry for this team and fostering an environment of camaraderie as opposed to competition. In this episode, Leigh welcomes Terri Jeffries who has been in real estate for 23 years. She is a managing broker of United Real Estate Chicago in the suburb area in Chicago.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:41 – Leigh introduces Terri
  • 01:05 – Terri is the managing broker of United Real Estate Chicago
  • 01:18 – Terri currently has 225 agents in the Chicago area
  • 01:23 – The brand rolled out in the Chicago market 5 years ago
  • 01:31 – Terri has been in real estate for 23 years
  • 01:54 – It’s now Terri’s job to empower her entrepreneurs
  • 02:24 – Some companies like to setup a parent-child relationship
  • 02:49 – Agents are entrepreneurs
  • 03:25 – In 1996, Terri signed up to Brian Buffini’s coaching program as an agent
  • 03:44 – 27 years later, as a managing broker, Buffini’s company had a program called “heat performers”
  • 04:17 – Terri adopted Buffini’s program and asked who wanted to participate
    • 04:28 – There were 9 women who joined Terri and Terri had her mentorship certification
  • 04:58 – Terri’s 12-week program started with the ladies’ business plan
    • 05:07 – In a few weeks, the plan will be solidified as a group
    • 05:17 – The ladies came up with the group name “P.O.W.E.R”
    • 05:48 – After the 12-week program, everyone had to write down on the wall where they needed help and wanted to be coached in
    • 06:23 – There were 9 big sticky notes with the ladies’ units and income goals
    • 06:30 – They’re still meeting after the 12-week program
    • 07:20 – The crazy thing is that they’ve set a common goal which is 182 closed transactions for the year
    • 07:44 – The group is already at 127 closed transactions
  • 08:05 – Mastermind groups are everywhere in real estate
  • 08:16 – What’s amazing with Terri’s group is they’re all in the same office
  • 08:40 – Most realtors don’t talk about where they can grow their skill set
  • 09:00 – The ladies in Terri’s group have become friends
  • 09:08 – 2 ladies from the group, Melissa and Tracy, are competing and yet they love each other
    • 09:37 – When they come to meetings, they’ll talk about how it was competing on the same listing and why they didn’t get the listing
    • 09:53 – The reasons can be talked about as a group and as a means to help each other
  • 10:12 – The group created a closed Facebook group for updates and support
  • 10:42 – Ruth, who has been in the same mentorship program with Terri, helps Terri when there’s a problem with the program
  • 11:11 – The consumer is also the real winner
  • 12:15 – There are realtors ranting about agents or other people on Facebook
    • 12:54 – “Put your own house in order”
  • 14:19 – Terri will roll out another group in the third week of June
  • 14:53 – An “Entrepreneurial mindset is so important”
  • 15:39 – Reach Terri by phone at 630-514-1459 and email
  • 16:38 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Mastermind groups are everywhere, but finding the right one for you takes a bit of trial and error.
  2. Realtors and agents are also entrepreneurs and they should treat every listing as their own business.
  3. It is important for realtors to help and learn from one another—it is not only nurturing for them and their career but also healthy for the industry.

Credits

Jun 6, 2017

It’s the final walkthrough, everyone is happy and excited about the home, until one hears shrieks coming from the clients. Paula and her clients did not anticipate what would be in the freezer that merited a very deep clean of the home upon purchase. In this episode, Leigh welcomes Paula Mathofer, president of Arizona Association of Realtors. She is a realtor in Flagstaff, Arizona and shares her crazy story with us today.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:21 – Introduction for today’s episode
  • 00:36 – Leigh introduces Paula
  • 01:25 – Leigh thanks Paula for all that she does for realtors in Arizona
  • 01:58 – Paula practices real estate in Flagstaff, Arizona
  • 02:06 – Paula lives on the mountain that had a ski resort that just closed down
  • 03:01 – Paula is a practicing realtor and a mom
  • 03:12 – Paula will finish her term as the president of Arizona Association of Realtors this year
  • 04:48 – Paula shares her Flagstaff story
    • 05:02 – Paula is 5’2 and she’s very good at climbing
    • 05:40 – Paula can fit through dog doors
    • 06:54 – Paula was in a house having a final walkthrough with clients
    • 07:04 – The clients came out of the house freaking out and panicking
    • 07:20 – The clients found a dead cat covered in tin foil on a cutting board in the freezer
    • 07:38 – The house was vacant and there was nothing left
    • 08:21 – Throughout the whole transaction, Paula was working with the seller’s sister
    • 08:45 – The cat was actually the previous home owner’s pet that she wanted to bring and bury at her new place
    • 09:34 – Paula and her partner did a deep clean of the house
  • 11:58 – Paula has donated her dyed hair in the past
  • 13:58 – AAR plays a one-on-one game with every member of congress and senate
    • 14:06 – Realtors play a big role in the overall economy
  • 14:38 – Realtors, as a culture and people, are hard-workers
  • 15:30 – Find Paula at her website and email
  • 16:32 – Tweet Leigh Brown for your very own crazy story in real estate 

3 Key Points

  1. Being small in size is an advantage for realtors – they can get into almost anything.
  2. It’s important to deep clean the house you’re putting up for sale, especially before the final walkthrough.
  3. Realtors play a significant role in the success and stability of our economy.

Credits

Jun 2, 2017

You know those nails pops—the bumps or blemishes on a wall caused by wood studs shrinking—imagine having thousands of them on your newly constructed home.  Laura Czerwinski anticipated a few as they’re common with new builds, but THOUSANDS? Throw a new baby into the mix of transitioning into a new home and having repairmen coming in and and out, and you’ve got yourself a crazy story. In this episode, Leigh welcomes Laura Czerwinski, one of Leigh’s favorite clients who has a passion not just for building a house, but making it a home that you want to live in. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience

Time Stamped Show Notes:

  • 00:21 – Introduction for today’s episode
  • 00:48 – Leigh introduces Laura
  • 01:25 – Laura and her husband decided to build their house in 2014 after the birth of their son
    • 01:33 – It was Laura’s third time building a house and her husband’s first
  • 01:40 – Laura and her husband didn’t have any idea what would happen after closing
  • 01:55 – “Real estate is not a moment in time, it’s the craziest thing in our lives”
  • 02:32 – Leigh was very supportive of Laura after what had happened to them after moving in
    • 02:57 – They encountered a lot of nail pops in their new home that needed to be repaired
    • 03:02 – They had thousands of nail pops, only after a few months
    • 03:59 – Laura did not have this problem with her first 2 homes to this extent
    • 04:20 – Laura has a newborn premature baby at home and people are constantly coming in for repairs
  • 05:13 – Laura’s builder is a giant national builder and they had decent communication with the project manager until closing
    • 05:42 – Laura had 3 project managers through the entire process of building
  • 05:56 – Laura suggests being persistent and to keep notes while building your house
  • 06:00 – Laura stayed positive and thought of her family to keep her going
  • 06:11 – Leigh told Laura that it’s better that the nail pops are happening now rather than later
  • 06:44 – Everything is not sitting well for Laura’s husband either
  • 07:26 – Laura always wants her house to be ready for a re-sell and to do things the right way
  • 08:39 – Laura enjoys building a house
  • 08:56 – “Home is where you make memories, it’s where you build your life”
  • 09:12 – Laura feels that it’s her responsibility to take care of the house
  • 09:34 – Laura converted a part of her previous house as a movie room when she and her husband got married
  • 10:02 – Laura’s previous house design was her interpretation of the things that make her happy
    • 10:28 – Every time we travel, every part of the hotel that we stay in should make us feel happy and relaxed
    • 10:56 – Laura wanted to replicate that feeling when she’s home, she wants to relax and rest
  • 11:07 – Laura goes crazy on articles stating how to make something look expensive or high-end
    • 11:28 – It’s about having a place of honor in your home
    • 11:38 – “It doesn’t have to be that you’re trying to pull off something looking expensive”
    • 12:26 – “I’m not trying to look expensive, I’m trying to look my style”
    • 12:34 – Go with things that make you feel good
  • 13:20 – Laura got a lot of great feedback from the desk manager at her previous home
  • 13:48 – Buyers look for something different in their house
  • 13:58 – Laura built the desk manager because she had an awkward hallway that didn’t make sense
  • 14:55 – “When you think of those little details on how you live every day, that makes sense”
  • 15:41 – There’s a lot of ideas online for designing and this is where Laura gets most of her ideas
  • 16:11 – Laura started a Facebook page, Cookie Cutter to Custom
    • 16:17 – People come together and give advice to each other for real projects that they can do
    • 17:09 – It’s a free website and there’s no need to purchase anything
    • 17:22 – Laura can give people recommendations that are low-budget and easy to do projects
    • 17:30 – There are also people who share what they’ve accomplished
    • 17:40 – Laura’s goal is for people to love where they live
  • 18:28 – There are also people who will talk on Laura’s channel on how to protect your home, how to decorate and where you can purchase things
  • 19:13 – Laura wants people to share and show off what they’ve done well
  • 19:27 – Follow Laura on Facebook, Twitter, Instagram and Youtube
  • 21:22 – Laura’s house is now doing great and she has moved forward
  • 22:59 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Be patient, persistent and keep notes while in the process of building your house.
  2. Create a home where you want to build your memories with your family.
  3. There are people who have great ideas, but may be too shy to share—having a online group is a great space to do this.

Credits

May 30, 2017

Sometimes the roles and responsibilities of realtors can be a bit fuzzy. Not only do they liaise on your behalf when it comes to selling or buying a home, but for Sarah Vander Vloet, they also become instant babysitters! Listen as today’s guest, Sarah Vander Vloet shares her hilarious experience with Leigh that expresses just how much trust a client can have in their realtor. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:43 – Leigh welcomes today’s guest, Sarah Vander Vloet
  • 01:35 – Sarah has been a licensed realtor in London, Ontario since 2011
  • 01:42 – She works alongside her husband, Mike, who’s been in real estate for 10 years
  • 01:47 – They sell real estate and comanage the StreetCity Realty Inc, a Canadian owned corporation
  • 03:06 – Sarah’s story has 3 parts: a home that took extra time and effort to sell, patient sellers, and trusting buyers
    • 03:21 – This happened last February
    • 03:23 – The house listed was an older home
    • 03:32 – For older homes, they sometimes don’t give the exact age of the property
    • 03:46 – This home was sold to the buyers a few years prior but they’ve outgrown the property
    • 04:02 – There was full disclosure of the house which included some water in the basement
    • 04:49 – It was listed for 30 days before it got an offer
    • 05:03 – The buyers were quite disappointed
    • 05:35 – They received a mutual release because the buyers were looking for a newer home
    • 05:43 – A month later, they received another offer – a conditional one
    • 05:58 – It was a low risk offer
    • 06:11 – All disclosures were given
    • 06:21 – 9 days later, they received another mutual release because the buyer’s home sale fell apart
    • 06:53 – The sellers had breaks throughout the process, but they feltl a little disappointed
    • 07:10 – 10 days later, there came another offer
    • 07:16 – The low-ball offer was not accepted
    • 08:12 – While everything was going on, Sarah was in correspondence with some interested buyers
    • 09:09 – They made an appointment
    • 09:27 – The buyer was caught in traffic and texted Sarah that he would be late
    • 09:44 – A van pulled up and the buyer’s wife was going to work—she left the kids with Sarah in the front yard
    • 10:12 – It happened too fast that Sarah’s brain couldn’t keep up
    • 10:43 – She realized she was the babysitter and waited until their father arrived
    • 11:16 – The buyer arrived in a few moments and they ended up buying the home
  • 12:49 – You should know who you’re meeting
  • 14:00 – The public is spending a lot of time with their realtors
  • 15:30 – Sarah remembers coming home and telling her husband about how she randomly ended up babysitting
  • 17:00 – Reach Sarah through her phone 519-777-7205, on Leading London, or by email sarah@leadinglondon.ca
  • 17:58 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Not being able to sell a home can be frustrating, so appreciate those clients who remain patient.
  2. Communication is of the utmost importance.
  3. As realtors, be prepared to go above and beyond the call when it comes to your service.

Credits

May 26, 2017

Realtors help people buy, sell, or lease their homes, but when do their services and responsibility to the client end? A closing or a successfully sold property does NOT necessarily mean the realtor’s job is done. Leigh interviews Steve Weiss, a realtor of 32 years, shares about an after-sale issue where he sends his clients on a nice dinner out so that he could investigate a peculiar smell coming from under the house.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:37 – Leigh welcomes today’s guest, Steve Weiss
  • 00:56 – Steve lives in San Luis Obispo
  • 01:26 – It’s located on the central coast, in between San Francisco and LA
  • 01:49 – Steve has been in residential real estate for almost 32 years
  • 02:58 – After 32 years in real estate and with tons of stories, Steve found it difficult to just pick one story
    • 03:16 – San Luis Obispo is a college town
    • 03:44 – Their real estate community has dubbed some homes by name
      • 03:50 – The Alamo – a house that seems to have battles all the time
      • 04:03 – The Fredericks of Hollywood – house that has whips and other crazy items hanging in sight of the public
      • 04:18 – PP Home – a home filled with ladies with paraphernalia and panties
    • 04:41 – Steve’s story was from the early 1990’s
      • 05:10 – His son, Eric, had a friend who was moving out
      • 05:19 – There was something strange about the home
      • 05:38 – Steve listed the home and it sold rather quickly
      • 05:54 – The buyer had a home inspection and termite inspection
      • 06:15 – There were numerous things that needed to be addressed
      • 06:23 – The screen that blocked vermin was needing to be replaced
      • 06:35 – They tented the home
      • 06:44 – The buyers moved in
      • 06:54 – A few days after, there was a hint of a smell and it kept getting worse
      • 07:24 – They called the fume company
      • 07:34 – The fume guy went underneath the house and found a dead skunk
      • 07:42 – The smell did not go away
      • 08:12 – The fume guy went under the house again, dug deeper and found another skunk
      • 08:58 – Both husband and wife were in tears
      • 09:09 – Steve gave them cash to have a nice dinner so they could see what they could do to eliminate the issue
      • 09:30 – After this issue, the husband woke up in the middle of the night and found maggots coming out from under the carpet
      • 10:35 – 4 months later, the seller came to town and ran into the new owners
      • 10:49 – Mrs. Buyer told Mrs. Seller that the house was haunted
    • 11:19 – Stop thinking about the money
    • 12:09 – Steve’s parents taught him to be compassionate
    • 12:48 – Make things right
    • 13:47 – Leigh suggests that realtors should have an emergency fund
    • 14:24 – Do research on the realtors you select
    • 14:55 – The worst thing a realtor can do is hide
    • 15:57 – Contact Steve on SLO Properties or call him at 805-886-1404
    • 17:25 – Tweet Leigh Brown for your very own crazy story in real estate 

3 Key Points

  1. Always go back and double check items listed in the home inspection report to find out the probable causes for those particular issues.
  2. Even if a house has been turned over, it’s a realtor’s moral duty to help the new owners find any underlying problems regarding the sale.
  3. Always show compassion and make things right.

Credits

May 23, 2017

Home inspections prove to be an important part of a home buying process – it’s simply an opportunity to know a full, unbiased disclosure of the property you’re getting. Today’s guest, Pat Tasker from Milwaukee, Wisconsin shares her crazy story of a home inspection that will send you through the roof—or in this case, through the second floor, literally. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:21 – Introduction for today’s episode
  • 00:38 – Leigh welcomes Pat Tasker
  • 00:58 – Pat is from Milwaukee, Wisconsin
  • 01:06 – She has been in real estate for 28 years
  • 01:58 – Pat shares about the most crazy home inspection ever:
    • 02:05 – A couple was buying their first home – a Cape Cod house
    • 02:30 – Pat has always attended inspections because of 2 things:
      • 02:43 – She likes to know what the home inspector says
      • 03:01 – She’ll have to negotiate any problems
    • 03:21 – Mr. Buyer was following the inspector while Mrs. Buyer was upstairs with her camera
    • 03:37 – Pat was in the dining room with a mentee group of 6 agents
    • 03:48 – She was taking to an agent and she thought she saw something in the living room
    • 04:12 – Pat then thought she heard an egg cracking and she saw small debris falling
    • 04:28 – The ceiling cracked open and 2 legs came through
    • 04:41 – Her buyer was hanging from the 2nd floor down to the living room; she then fell flat onto the floor
    • 05:03 – Her buyer just missed a stone mantle, a foot away
    • 05:16 – Pat called the listing agent
    • 05:47 – The buyer fixed the ceiling after getting the house
  • 06:31 – There are times where buyers forget that the house is still the seller’s house
  • 07:01 – It was the buyer’s fault
  • 07:18 – The buyer took full responsibility and the seller didn’t mind the hole until she left the house
  • 08:36 – The buyer was too busy taking photos of the house that she didn’t notice where she was walking
  • 09:38 – A home inspector told Pat that some agents get combative during inspections
  • 09:54 – The home inspector should do his job in informing the buyer of the house’s condition
  • 10:18 – If you can’t keep your mouth shut, don’t go to the inspections
  • 11:22 – Reach Pat on her phone 414-588-4907 or on her website
  • 12:13 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. It’s sometimes better to be present at home inspections, even if you’re not required to.
  2. Buyers should remember to be always careful checking out a property – the house is still the seller’s property.
  3. An agent should never interrupt while a home inspector does his job.

Credits

May 19, 2017

Alyssa did not think that leaving her keys behind would result in her breaking and entering in on her client’s condo unit..let alone that this would happen on her first showing ever. Bad luck? Perhaps. Either way, it was a lesson learned. Leigh welcomes Alyssa Hellman who has been in real estate since 2010. She is the head coach of Bamboo Realty, in North Carolina.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:21 – Introduction for today’s episode
  • 00:40 – Leigh introduces Alyssa
  • 01:26 – Alyssa is the head coach at Bamboo Realty
    • 01:31 – Alyssa is not currently active in selling homes, but she has a team of agents
    • 01:54 – Alyssa started as an assistant in 2010, and grew her career from there
    • 02:40 – The difficult time in real estate helped mold Alyssa
    • 02:53 – “When you come in and the market is low, you know, sometimes you’re having conversations with people that really aren’t easy conversations to have”
    • 03:20 – Some new real estate agents come into the business cold and are thrown to the consumers
    • 03:48 – Alyssa’s experience, in 2010, made her comfortable with helping her clients
    • 03:59 – Alyssa learned quickly that she does NOT have all the answers
  • 04:53 – Alyssa’s crazy story is one of the first deals she ever had in real estate
    • 04:58 – This was when Alyssa was not listing properties, but helping buyers
    • 05:01 – Alyssa’s team leader had a hot listing at that time
    • 05:11 – The seller’s daughter and her boyfriend were looking for a condo
    • 05:19 – Alyssa had never shown a property and her team leader told her to just call if she needed help
    • 05:38 – The couple and Alyssa went to visit a condo with a rooftop deck
    • 05:46 – They went into the unit, Alyssa left the keys in the unit, and went to the rooftop deck when a thunderstorm suddenly hit
    • 06:00 – The boyfriend shut the door behind him
    • 06:07 – Luckily, the seller had the windows slightly open
    • 06:31 – Alyssa ended up cutting the screen so they could get inside
    • 06:50 – Alyssa now will never leave the keys anywhere
  • 06:58 – A broken screen is less of a liability than having people struck by lightning
  • 07:38 – All the crazy shit that happens in real estate teaches us the lesson of what NOT to do
  • 08:03 – The couple didn’t buy the condo
  • 08:42 – Alyssa believes the seller was turned off by the automatic lock in the unit
  • 08:50 – Leigh believes that any realtor who has shown a potential buyer their client’s home has locked themselves out or in of their client’s unit
  • 09:16 – Fights among sellers, buyers and agents are becoming more common
  • 10:08 – Alyssa learned about finding your voice in whatever communication method that works
  • 10:18 – Alyssa tells her agents that they need to be comfortable talking with buyers, sellers and co-agents
  • 11:20 – There’s an issue in the industry of people emailing rather than calling
  • 12:02 – Alyssa’s mom would tell her that there’s an occasion to call, an occasion to write, and an occasion to see someone face-to-face
  • 12:25 – Put yourself into the consumer’s shoes
  • 13:23 – Don’t email in instances where there are questions that need to be answered
    • 13:30 – You’ve got to provide an opportunity for a back-and-forth and an opportunity to answer their questions
  • 14:04 – Alyssa would recommend certain agents, depending on the area
  • 14:21 – Reach Alyssa through her email and Twitter
  • 15:26 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Any terrible experience in real estate is an opportunity to learn what NOT to do.
  2. Even when the market is slow in real estate, there is still much to learn as an agent.
  3. Use your discretion when it comes to the RIGHT form of communication—does this instance require a phone call, an email, or face-to-face interaction?

Credits

May 16, 2017

Back in the day, when dealings for a home went down in person, you’d experience the joy, firsthand, from sellers and buyers alike, when they finally closed that deal. Pauline Relkey was able to share in the joy of a first-time homebuyer as they closed a deal in-person with the seller. However, everyone in that room got a little bit more than they bargained. In this episode, Leigh welcomes Pauline Relkey who has been in real estate for 26 years and is from Regina, Saskatchewan, Canada. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience

Time Stamped Show Notes:

  • 00:21 – Introduction for today’s episode
  • 00:43 – Leigh introduces Pauline
  • 00:55 – Pauline is located in Regina, Saskatchewan, Canada
    • 01:00 – Pauline has been selling residential real estate for 26 years now
  • 01:30 – Pauline always likes to see the funny side in everything
    • 01:37 – Pauline’s story started back in the day, when they would still make offers in person
    • 01:53 – Back then, Pauline would call the agent, tell the agent about her offer for the listing, go to the seller’s house, meet the seller and agent, and present the offer
    • 02:15 – One evening, Pauline went to a seller’s house and the agent answered the door
    • 02:23 – Pauline and the agent went to the dining room where Pauline met the seller
    • 02:37 – Pauline’s buyers were first time buyers and they were very excited to buy the house
    • 02:49 – Pauline went ahead with the offer
    • 02:59 – Pauline got up from the table, turned around and saw the drapes in the living room
    • 03:16 – Pauline’s buyers were excited that the drapes were included in the sale
    • 03:40 – Then the agent cleared his throat and when Pauline turned to him, he said “Pauline your skirt is caught in the back of your panty hose”
    • 03:50 – Pauline had her “OMG” moment
    • 04:15 – The buyers got the house and the sellers accepted their offer
    • 04:24 – After their deal, the male agent quit the business
    • 04:50 – During the realtors’ function, Pauline’s manager was talking about her
    • 05:37 – “Life goes on, you have to laugh at yourself”
  • 06:00 – Things may change over the years, but the excitement of a first-time homebuyer stays the same
  • 06:34 – Even after 26 years, Pauline still gets excited with her first-time buyers
  • 07:20 – Pauline likes convenience, but agrees that we lose the personal touch when we’re not face-to-face and can’t see body language
  • 08:21 – The pantyhose story keeps Pauline relatable and human
  • 09:05 – Reach out to Pauline through her website and by phone: 306-536-6545
  • 09:53 – Tweet Leigh Brown for your very own crazy story in real estate 

3 Key Points

  1. Funny and embarrassing things may happen—be able to just laugh at yourself.
  2. Relating with someone face-to-face is the best form of communication.
  3. First-time buyers will always have that excitement buying their first house—as a realtor, that excitement never gets old.

Credits

May 9, 2017

Having multiple customers at one time is part of the job in real estate—but, how about when you have 2 customers ready to make an offer on the SAME HOUSE? This is when things can get tricky...not too trick for guest, Missi Howell. In this episode, Leigh welcomes Missi Howell who has been selling real estate for almost 10 years in Northeast Florida. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.  

Time Stamped Show Notes: 

  • 00:21 – Introduction for today’s episode 
  • 00:35 – Leigh introduces Missi 
  • 00:50 – Missi has been selling real estate for 10 years  
  • 00:54 – Prior to selling, Missi retired from her 30-year real estate banking business 
  • 01:02 – Missi realized that she needed to explore a world outside real estate banking 
  • 01:50 – Missi’s market is the NorthEast Florida market 
  • 02:05 – The inventory is really low in Florida  
  • 03:00 – A year before listing a certain property, the seller called Missi wanting to know how well their house would do a year from then 
  • 03:26 – Missi told them their house needed an update 
  • 03:48 – The house is a pool home 
  • 04:30 – A year later, the seller wanted to list the house  
  • 04:49 – The house was updated 
  • 05:30 – Missi tells the seller the possible price range of the house 
  • 05:49 – The seller priced the house at the top of the price range 
  • 06:00 – The house was listed Friday evening 
  • 06:43 – After hours, online requests for showings came in and the seller was approving them  
  • 06:58 – The next morning, Missi, the seller, and the office’s phones were blasted with calls 
  • 07:14 – Within 24 hours of showing, they had 10 offers 
  • 08:10 – Sellers can’t handle the stress that much 
  • 08:40 – Missi did net sheets with her seller, which is what a professional realtor should be doing 
  • 09:42 – It took Missi 2-3 hours to finish her net sheets 
  • 10:22 – Sellers don’t always take the highest offer 
  • 10:36 – The seller chose to entertain the highest offer and the one with the highest down payment; both had similar requests, equal financing terms, comparable closing dates etc.  
  • 12:07 – Missi called the agents to verify the offers 
  • 12:30 – Missi called that agent and it turned out that the seller checked the wrong box in regards to seller financing 
  • 12:45 – “Make sure your details are correct” because you could lose a deal due to these mistakes 
  • 13:13 – A licensee should review the contract so that both parties know what is in the contract 
  • 14:34 – Missi had 2 contracts fall apart on a Friday for 2 different reasons 
  • 14:56 – On Saturday, Missi got a call from Buyer 1 that a house was going onto the market that they’d be interested seeing  
  • 15:31 – The buyer went to the open house and they wanted to make an offer 
  • 15:54 – This particular house was priced to sell 
  • 16:10 – Missi agreed to write up the offer and that they’d submit it on Monday as the seller was holding offers until then  
  • 16:29 – Buyer 2 called Missi and surprisingly, they wanted to look at the SAME HOUSE as Buyer 1 
  • 16:44 – Missi told Buyer 2 that she was already writing an offer for the same house for another buyer and explained that she could, legally, represent both of them 
  • 17:01 – Missi also gave Buyer 2 the option of being referred to another broker to handle the negotiations—if Buyer 2 wins the negotiations, then Missi would step back in—they agreed to these terms 
  • 17:47 – Buyer 1 wanted Missi to represent them and not Buyer 2 
  • 18:05 – Buyer 2 still wanted to go with Missi during the showing because they trusted her alongside with their new agent (the agent that would write their offer) 
  • 18:43 – Both buyers’ offers were submitted to the seller and they were both Missi’s client 
  • 19:08 – What’s the common denominator here? The pool home. If you’re looking for a pool home in Northeast Florida, they’re becoming more popular and people are getting smart  
  • 19:49 – The pools are becoming more valuable than they were one or two years ago because of the demand 
  • 20:10 – Missi continues to learn and educate herself  
  • 20:30 – “The ego takes over for a lot of agents” 
  • 20:36 – The buyers need realtors to guide them and not just to sit with them 
  • 20:49 – When Missi got into buying real estate, she knew she wouldn’t want additional years to learn something new again 
  • 21:05 – “I re-invest back into me” 
  • 21:32 – Missi keeps herself committed to her customers  
  • 22:17 – Missi thinks that every realtor should be required to obtain the GRI 
  • 22:25 – GRI is Graduate for Realtor Institute and it has been updated 
  • 22:59 – Missi’s CRS is an advantage for her  
  • 23:17 – In CRS, you have the designations everybody can get and then you have designations that no one can get 
  • 23:34 – Consumers don’t always know the reference 
  • 23:48 – Missi looks for CRS and Women Council of Realtors when referring people 
  • 24:40 – “If you don’t make time for your business, then your business will die” 
  • 25:23 – Every now and then, Missi has to stop and rebalance 
  • 25:28 – It takes practice, commitment and making appointments with yourself and partner in order to manage your load 
  • 26:04 – Reach Missi through her email 
  • 26:51 – Tweet Leigh Brown for your very own crazy story in real estate 

3 Key Points 

  1. The realtor should be responsible for the contract and make sure that both parties understand what’s in the contract. 
  2. Continue to educate in yourself – invest in your own learning and stay committed. 
  3. If you don’t make time for your business, then your business will die. 

Credits 

May 2, 2017

Andre is a superman when it comes to sales, but came into the industry of real estate with zero experience and zero knowledge. Regardless of this, Andre still managed to build his own successful real estate enterprise. In this episode, Leigh welcomes Andre Fajardo, owner of Advantage Realty Enterprise, which he started 4 years ago in Raleigh, North Carolina.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:21 – Introduction for today’s episode
  • 00:47 – Leigh introduces Andre
  • 00:58 – Andre is with Advantage Realty Enterprise which opened up 4 years ago in Raleigh, North Carolina
  • 01:08 – Advantage Realty Enterprise specializes in new construction
  • 01:17 – Advantage Realty Enterprise consider themselves as a specific brokerage
  • 02:01 – Andre’s marriage is a testament to how a successful realtor can do so much more
  • 02:18 – Andre shares his journey to becoming a realtor in Raleigh, North Carolina
    • 02:20 – Andre was born and raised in New Jersey
    • 02:25 – Andre has always been into sales
    • 02:50 – Andre and his wife went to North Carolina for a visit
    • 03:23 – They didn’t know anyone in North Carolina, but Andre just decided that they would move to North Carolina so he could sell houses
      • 03:34 – Andre’s wife agreed with him
      • 03:53 – When they got back home, Andre and his wife started planning
      • 04:06 – Andre had no real estate background
      • 04:29 – Andre and his wife have been together for 18 years
      • 04:35 – Andre’s wife has always been supportive of him
    • 04:57 – Before moving to NC, Andre learned about an opportunity to become a Legal Analyst
      • 05:14 – Andre got the job and was called the “firefighter”
    • 06:05 – Andre and his family stayed at a 1-bedroom condo when they first arrived in NC
    • 06:23 – Andre had an interview with a builder
      • 06:42 – “I was walking into the door there with only the sense that I know that I can do this”
      • 07:00 – When asked why they should hire him, Andre replied, “You don’t want me across the street, you know, because if I’m across the street, I’m going to be kicking you every single day, because I can not lose”
      • 07:26 – The builder believed and hired Andre
    • 07:52 – Through this, Andre learned that he had what it takes to be successful
    • 08:14 – Andre got his realtor license, joined Coldwell Banker, and stayed there for 8 months
    • 08:44 – Andre opened up Advantage Realty
      • 08:59 – Andre considers their company to act as a liaison to builders
      • 09:10 – Andre feels great about their decision
    • 09:28 – Leigh sees Andre’s experience as an inspiring one
    • 09:47 – When you go to any commission field, it is a leap of faith
    • 10:21 – The first thing Coldwell told Andre was to gather his influence
    • 11:02 – “Alot of realtors grab every deal they can, even if they don’t really know about it”
    • 11:47 – Andre shares why consumers would want his service
      • 13:14 – Andre’s job is to understand what his client is looking for and to point out how a property matches what they are looking for
    • 13:32 – Realtors get in the way of a sale to prove their expertise, but ending up losing a client
    • 13:50 – A consumer would still buy a house with or without a realtor
      • 14:29 – Andre firmly believes that if a consumer decides to buy a house, he will do it because he’s already decided
      • 15:00 – Andre thinks that a builder can’t connect with consumers well
      • 15:37 – There are still properties that consumers won’t find on the internet
      • 15:52 – Andre makes sure he has a thorough conversation with his client
      • 16:14 – Andre partners and acts as a liaison with builders and agents to understand their plans and goals for a property
    • 16:42 – Today’s episode is quite longer than usual because Andre’s story is different
    • 17:07 – Andre works opposite hours to his wife, so they can both take care of their kids
    • 17:25 – Most new licensee are afraid of jumping feet first because of the risk of failure
      • 17:54 – Andre’s father is from Dominican Republic and Andre was born in the USA
      • 18:35 – Real estate gave Andre the chance to change the course of his path
      • 18:48 – Andre came to NC, totally committed every single day
      • 19:00 – “I made the decision that this is going to work”
      • 19:32 – “There are people who you can relate to, that you can help to make their dreams happen”
      • 20:43 – There are people that can work their way up, because they’re committed
      • 21:06 – “It doesn’t matter who you are, what your background is, what your history is, there are people like you out there who need a home”
      • 21:26 – When they opened up the brokerage, Andre’s son told him that he can see the future
    • 22:11 – There’s zero excuse and zero experience needed to succeed
    • 22:56 – Andre also invests in the realtor political work
      • 23:00 – If you want to get involved, shoot Leigh or Andre a message
    • 23:20 – Reach Andre at 919-268-9884 and through social media using the handle @top5agent
    • 23:37 – Check com—they do a little real estate tour of new construction sites
    • 24:21 – Tweet Leigh Brown for your very own crazy story in real estate 

3 Key Points

  1. As a realtor, you have to understand your client—know what they want and make sure they are perfectly matched with the property.
  2. A consumer will buy a property, with or without an agent’s help.
  3. There’s zero excuse and zero experience needed to succeed.

Credits

Audio Production by Chris Mottram

Show Notes provided by Mallard Creatives

Cover Design by Two Minds Design

Original Music by Rimsky Music

Apr 28, 2017

It is extremely important for those in real estate to stay vigilant at all times, especially in this day and age where technological crimes are at its peak. Imagine the pain and heartbreak a realtor goes through when he tells his elderly clients they’re put on hold at closing because of possible fraud. That’s what Brian Whitta, a realtor from the micropolitan city of Findlay, Ohio, experienced and he shares his story with us today.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:33 – Today’s episode isn’t just crazy, but heart-breaking, too
  • 00:44 – Leigh introduces Brian Whitta
  • 01:00 – Brian is located in Findlay, Ohio
  • 01:14 – He got his license in 2005, but has only been full-time for the past 3 years
  • 01:37 – A micropolitan is an honor bestowed upon a city when they are not tied to a metropolitan area
    • 01:54 – The criteria for receiving the honor includes having growth projects – Findlay is the world headquarters for Marathon Petroleum, Cooper Tire, with the largest dishwasher manufacturer plant, Whirlpool
  • 03:04 – Brian’s story starts with Bob, a family friend who asked him some real estate questions
    • 03:11 – Brian went to Bob’s house and the questions were about the sale of their home
    • 03:24 – Bob had medical issues and they were considering moving to a condo unit
    • 03:36 – Mary was adamant about their moving to the RIGHT condo
    • 03:44 – Both Bob and Mary are nearly 80 years old
    • 03:51 – The first day of their house being listed, they had 5 showings
    • 03:57 – One agent quickly submitted an offer above the list price
    • 04:04 – The appraisal was low and the couple decided to not go through with the sale
    • 04:12 – The couple already had a condo in mind, but they couldn't make the sale go through
    • 04:34 – Bob needed to sell the house for the sake of their health; so, the other agent and Brian negotiated a reduction in their commission to help with reducing the closing costs
    • 04:48 – They made the sale go through
    • 04:54 – The seller of the condo decided they wouldn’t pay a realtor
    • 05:04 – Brian and the other realtor needed the proceeds from the sale of the house to cover the costs for the purchase of the condo
    • 05:14 – Bob and Mary decided they would pay Brian for the purchase of the condo
    • 06:27 – At closing, the attorney mentioned about the option of wiring the proceeds to Bob
    • 06:48 – Brian interrupted the attorney because they were supposed to get a cheque
    • 07:23 – The attorney explained the benefits of the proceeds being wired as opposed to receiving a cheque and Bob and Mary agreed
    • 07:56 – At 9am the following day, Bob called because the proceeds were still not in his account
    • 08:20 – The title office assured them that the wire transfer would come that day
    • 08:28 – At 11, Bob called Brian because the money wasn’t there yet
    • 08:42 – Bob didn’t call at noon so Brian thought things were okay
    • 08:50 – At 2pm (wire cut-off), he got a call that the money still hadn’t arrived
    • 09:02 – Brian called the title office
    • 09:20 – The owner advised that the wire had already been made at the account number Bob provided
    • 09:47 – The owner read the email to Brian and provided the account number, the address, the names of the parties involved, and the dollar amount
    • 10:18 – Brian told the owner that this was not Bob’s email address or his bank account numbers
    • 10:25 – The owner said he’d call back and hung up
    • 10:44 – Brian called his attorney and called Bob back regarding the wire fraud
    • 11:39 – Brian informed them the title office is liable for the loss
    • 11:48 – At 8pm, the office informed them the wire couldn’t be stopped and that it went through
    • 12:02 – They were on hold for the closing
    • 12:22 – After 13 hours, Brian got a call that the money was rejected and had been returned
    • 12:57 – The title office and bank fraud department coordinated with each other
    • 13:12 – The owner of the title handed over the cheque and they were able to close the condo
    • 13:21 – They later learned one of the emails of the transaction was hacked
  • 15:30 – Processes and policies do not eliminate the risk for fraud
  • 16:00 – Wire fraud is NOT only in big markets, it can happen anywhere
  • 17:24 – It takes a different level of care to look after elderly clients
  • 18:21 – Call Brian at 419-701-4040
  • 18:31 – Connect with Brian on Selling Findlay
  • 19:18 – Tweet Leigh Brown for your very own crazy story in real estate 

3 Key Points

  1. There is a different level of care and concern needed to support your elderly clients.
  2. Be vigilant with fraud by having your policies and process in place, but remember, it can happen to anyone.
  3. Going the extra mile—in this case, negotiating a reduction in commision—is just part of getting the job done and looking out for the interests of your client.

Credits

Apr 25, 2017

Traci Browning was only in her second deal as a real estate agent when she encountered a very, difficult client. Instead of backing down, Traci handled the situation head on and proved that she was one that could get the job done. Listen as Traci shares her crazy story and discover why Leigh says she is a shining “example of how we do real estate right.”

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:41 – Leigh welcomes Traci
  • 00:53 – Traci is a residential realtor at Marietta and Kennesaw, Georgia
  • 01:51 – Leigh shares the two rules of the podcast with Traci
  • 02:20 – Traci shares her crazy story
    • 02:25 – Traci had a client that she helped to both buy and sell a house—the owner’s previous house was shared with her ex-fiancé
    • 02:45 – Traci was able to contact the ex-fiancé who created a new email just to communicate with her because he did not want to share his information with Traci’s client
    • 03:20 – After listing the house, the client rented it out without informing Traci
    • 03:32 – The tenant paid only a week’s worth of rent and Traci’s client had to give an eviction notice as they found drug paraphernalia in the house
    • 03:46 – Traci found an investor who was willing to buy the house provided the tenant pay his dues
    • 04:00 – At the closing, the tenant brought the money he owed, but it had to be postponed and the client threw a tantrum
    • 04:32 – The tenant was eventually evicted; but, before the closing was scheduled, the client told Traci that she already found a buyer on her own
    • 05:05 – Traci explained that they had a contract
    • 05:28 – The day before and the morning of closing, Traci could not contact her client
    • 05:50 – When Traci arrived at the closing, the client had already signed and their deal was closed
    • 06:05 – The ex-fiancé and brother of the client was impressed with how Traci handled this whole ordeal that they got her to sell their properties
  • 06:32 – This was Traci’s second deal and her broker helped her through it
  • 07:10 – Traci maintained a relationship with the ex-fiancée and he already has his own family with a baby on the way
  • 07:44 – Traci shares another story
    • 07:55 – Another agent passed a house to her as the price point was too low
    • 08:06 – The agent passed 6 houses, in total, to Traci
    • 08:42 – The agent did not want the house, because it was too small
    • 09:22 – It was Traci’s first deal and it turned into a half a million dollar, real estate deal
  • 09:58 – Leigh says there is no good reason for a realtor to not handle your property, as a client
  • 10:25 – The hallmark of a true professional is understanding how important the property is to the owner
  • 11:25 – Contact Traci at 770-820-6638 or at Marietta Home Team, Instagram, Twitter, and Facebook
  • 12:31 – Reach out to Tracy as she can sell your property and has a good sense of her community
  • 12:52 – Tweet Leigh Brown for your very own crazy story in real estate 

3 Key Points

  1. Do your work properly, especially with difficult clients, and other people will take notice.
  2. Building trust with your clients is important.
  3. True real estate professionals understand the importance of the property to the owner.

Credits

Apr 21, 2017

Today’s episode discusses one crazy way of doing real estate that could help sellers get TOP DOLLAR for their home when it comes to crazy bidding wars—auctions. What better way to motivate buyers than to have them compete, in-person, with other interested candidates! Leigh chats with Ray Wood, an experienced auctioneer in real estate. Tune is as they talk about both the barriers and benefits of auctioning your home. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience

Time Stamped Show Notes:

  • 00:28 – Introduction for today’s episode
  • 00:42 – Leigh welcomes Ray Wood
  • 00:56 – Ray is a partner at Best Agents and Locked On
  • 01:48 – Ray is a fourth generation, real estate agent and it was his Dad who got him into the industry
  • 02:26 – A lot of property is auctioned in Australia and Ray got his start by auctioning different items from the back of a truck
  • 03:45 – Buying a property is an emotional decision
  • 04:23 – An auction is a transparent environment where the buyers can see who else wants the property and this makes them want it more
  • 05:48 – Ray shares how there are instances in the Toronto market where 30 or more people make an offer on the same property
    • 06:27 – By conducting an auction, you’ll easily be getting top dollar for your home as opposed to looking at all offers individually
  • 06:58 – Consumers in the US and Canada are typically against auctions
    • 07:05 – Consumers must be educated about how auctions can be productive
    • 07:48 – An auction starts at a base amount as opposed to starting at a high amount
    • 08:50 – Auctions in North America are still stigmatized because agents and sellers do not know how they work
    • 09:31 – Agents should help the sellers understand the science of how it works
  • 10:16 – An open time in Australia is 45 minutes
  • 11:22 – Ray is big on establishing a relationship with an agent
  • 12:07 – Ray wrote a book: How to Sell Your Home for More
  • 12:32 – Leigh asks Ray where people can find auction specialists and Ray has no idea
  • 13:05 – Ray says agents have a moral obligation to sellers to produce the best result—if people are hesitant about the procedure of an auction, it’s probably not considered the best option
  • 13:50 – Leigh thinks auctioning could possibly be the answer for the current real estate problem in Charlotte as there are multiple buyers bidding for one property
  • 14:27 – Ray says not everybody has the ability to educate sellers and buyers
  • 14:55 – Harcourt’s work in California might be a good indication of the future of auctions
  • 15:26 – Consumers do want innovation
  • 16:05 – Locked On is a CRM and a cloud-based software that helps you communicate with your clients
  • 17:07 – Contact Ray at his email and check out his podcast
  • 17:43 – Tweet Leigh Brown for your very own crazy story in real estate 

3 Key Points

  1. Auctions can be valuable for both buyers and sellers—especially when it comes to having multiple, competing offers.
  2. There is a need to educate consumers about how to do auctions for real estate.
  3. Agents have to put the best interest of their clients, first and foremost.

Credits

Apr 18, 2017

When Shannon’s gut told her that something was off with a certain house, she couldn’t have been more right. A homeowner who illegally smuggles family relatives into the country to essentially work without pay is not someone you’d like to buy a home from. In this episode, Leigh welcomes Shannon Brien who has been in real estate for almost 4 years. She is a realtor with The Douglas Realty for Coldwell Banker HPW in Raleigh, North Carolina.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:21 – Introduction for today’s episode
  • 00:40 – Leigh introduces Shannon
  • 01:10 – Shannon has been in real estate for almost 4 years and is based in Raleigh, North Carolina
  • 01:40 – Shannon explains the triangle of North Carolina
  • 02:54 – Shannon starts with her crazy story
    • 03:01 – Shannon’s attorney, Duane Hall, had a paralegal who wanted to buy a house
    • 03:24 – They sold Kelly’s house and got it out of contract
    • 03:31 – Shannon had scheduling issues so a colleague booked Kelly’s first viewing—Shannon hadn’t even seen the house yet
    • 03:53 – The house was a rental property and needed to have some repairs done
    • 04:11 – Kelly looked into the company who owns the house
    • 04:21 – The man who owns most of the properties had gotten into trouble
    • 04:31 – This man was illegally bringing in relatives to the states, making them work at his kiosks, and was not paying them in cash
    • 05:05 – Shannon immediately terminated the contract
    • 05:12 – Two weeks later, the property was seized by the Feds
    • 05:20 – Shannon and Kelly looked into another house
    • 05:27 – There were renters in the house and there was drug paraphernalia everywhere—the house was also trashed
    • 06:20 – Shannon and the Kelly felt they could “roll with it” and fix it up
    • 06:48 – They had their final walkthrough
    • 07:19 – Shannon found out that the tenants were the sellers’ relatives
    • 07:26 – The family pulled together to get the house cleaned up and sorted for the sale
  • 08:18 – Shannon had a great relationships with the agent on the other side
  • 09:24 – Shannon shares what she likes about the women council
  • 10:14 – When you volunteer and get involved, there’s a huge payoff for you and your client
  • 10:45 – Shannon shares how she reacted seeing the drugs with her client
  • 12:14 – Shannon can be reached through social media
  • 12:18 – Reach Shannon at 919-909-8335 and through email
  • 13:13 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Trust your gut—it is there for a reason.
  2. When you volunteer and get involved, there’s a huge payoff for you and your client.
  3. Know your local legislators and be aware on how they can help your local real estate concerns.

Credits

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