If you’ve been in real estate long enough, there’s a good chance you’ve run headlong into a hoarders—hoarders are everywhere!—and your next client could be one. Listen as today’s guest Sharon McRill shares her outrageous experiences with hoarders—from finding a single ruby earring in a room with piled up stock perspectives, to discovering photos from the 1930s and tracking down the original owner.
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Time Stamped Show Notes:
- 00:30 – Introducing Sharon McRill
- 00:41 – Sharon is the owner and founder of Betty Brigade
- 00:58 – Sharon works with hoarders
- 01:43 – You have no idea what you’ll find in a hoarder home
- 02:18 – Sharon got hired to an estate sale inside the house and get all the stuff out
- 02:32 – Her client hoarded stock perspectives from 1960s until she died in the 2000s
- 03:02 – There were two rooms full of perspectives
- 03:11 – The crazy part? There were actual live stock certificates and Sharon and her team had to go through each pile!
- 03:25 – They found $8,000 cash, a gold coin collection, and loose gold
- 04:36 – The daughter asked Sharon’s team to find a single ruby earring in the room
- 05:08 – They found the ruby earring that had been in there for 30 years!
- 05:43 – Hoarding is an illness
- 05:53 – Sharon also worked with a lady who hoarded things she dumped out of her purse
- 06:06 – There were gum wrappers, candy, half pens, crumbs, cookie packages, and all kinds of ridiculous stuff!
- 06:35 – Sharon would put the blank receipts in the trash and the client would get it back because she couldn’t let it go
- 07:55 – Real estate agents walk away from listing these houses
- 08:22 – There is a way to get the hoarded items cleared out quickly without having to put them in trash
- 08:36 – Calling up an estate seller is not always the best way to go
- 09:04 – Sharon is picky with her staff and makes sure they are fully background checked
- 09:16 – There is no special insurance, just a bonding certificate
- 10:31 – Sharon is in the tool room of another client which hadn’t been cleaned for 50 years!
- 10:48 – The tool room had layers of dirt and a lot of mice
- 11:00 – Sharon found a cupboard with a tool shelf full of bank statements from the 1960s and 1970s
- 11:41 – There were photos of the home owners from the 1930s which Sharon gave to the daughter
- 12:17 – Reach Sharon at Betty Brigade
- 13:00 – Are you a listener with a crazy story to share? Ping Leigh at crazyshitinrealestate.com
3 Key Points
- Hoarding is a disease.
- When working with a hoarder, always return what you find.
- Secure a bonding certificate to protect yourself and your clients from liability.