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Crazy Sh*t In Real Estate with Leigh Brown

Crazy Sh*t in Real Estate!—a podcast that will shatter the HGTV-induced veneer of real estate, and celebrate the challenges of working in this wild, wacky business.
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Crazy Sh*t In Real Estate with Leigh Brown
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Jan 13, 2017

In this episode, Leigh interviews Dawn Roy, an experienced broker based in Virginia. Realtors sometimes compete with one another especially if a buyer is very much ready to purchase a house! At the end of the day, it just comes down to who gives better value to the client. Listen as Dawn shares her crazy experience in an almost-lost client scenario because of a sneaky listing agent.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes: 

  • 00:27 – Introducing Dawn Roy to the show
  • 00:42 – Dawn has just began work as a broker from being a sales realtor
  • 01:04 – The best learnings realtors get are the ones in the start of their careers
  • 01:14 – Dawn’s story happened on her first 3 months in real estate
    • 01:19 – She was working as a buying agent and her buyers (a husband and wife) had fallen in love with a home near Dawn’s office
    • 01:38 – Being a new player, Dawn immediately made an appointment to view the house by calling the listing agent, who invited them to an open house
    • 02:24 – Dawn went to the showing early and—to her surprise—her buyers were already there already too!
      • 03:19 – They were in the house with the listing agent and told her they didn’t need a buyer’s agent anymore
    • 03:27 – The listing agent went out to Dawn and told her that her clients are already being contracted
      • 04:16 – The wife loved the house so much, she didn’t want to wait for Dawn and insisted they no longer needed a buyer’s agent
    • 05:01 – Carefully, Dawn explained to the couple there would be multiple offers made on this property and that they would need to have all their ducks in a row if they wanted to have a hope of getting it—that’s when the other shoe dropped!
      • 05:09 – The husband told Dawn about his lender who wasn’t available right now
    • 05:20 – Dawn saw the opportunity and hit it had, guaranteeing that if the couple used her as a buyer’s agent, they would get the house no matter how many offers came in
    • 06:07 – Eventually the husband and wife agreed
    • 06:18 – They all went back to Dawn’s office, prepared an offer, and got the lender letter
      • 06:24 – Out of 5 offers, they got the house – and below list price!
    • 06:44 – Dawn knew the listing agent was just after the dollar
    • 06:56 – When you’re a new agent, you just have to do what you’ve got to do
    • 07:36 – A phone call does NOT guarantee the buyers are yours
    • 07:48 – Explore your clients’ needs and desires and help them understand the process
    • 09:24 – Leigh loves the agent in Dawn’s story who gave her the heads up about her client being contracted
    • 10:02 – There’s just good timing in everything
    • 11:09 – The questions you ask your clients are what gives them the value
    • 11:30 – Reach Dawn through 804 986 9911 or send an email at dawn@dawnroyrealestate.com
    • 12:48 – Tweet Leigh Brown for your very own crazy story in real estate

3 Key Points

  1. Always set an appointment prior to any showings – you will have to know your clients well if you’re going to help them buy the house they truly want.
  2. Know your client’s needs and desires and give value to them by helping them understand the real estate process.
  3. Sometimes you just have to go the extra mile to get the deal DONE.

Credits

Jan 10, 2017

In this episode, Leigh interviews Drew Fristoe from Fredericksburg, Virginia. You can see the most unexpected things when you walk into a client’s home. What do you do when what you see is a cause for concern when it comes to listing a property? Listen as Drew shares his hilarious story on the Crazy Shit in Real Estate Podcast and how he stumbled upon a very awkward scenario.  

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.  

Time Stamped Show Notes: 

  • 00:33 – Today Leigh welcomes Drew Fristoe 
  • 00:43 – Drew is from Fredericksburg, Virginia 
  • 00:52 – Drew is with Coldwell Banker Elite 
  • 01:00 – One should visit Fredericksburg if they want to know more about the Civil War 
  • 02:12 – Drew worked with an older realtor 
  • 02:22 – They had a client who was also an older gentleman that wanted to list his house 
  • 02:30 – When Drew had the house viewing, the client was really sick 
  • 02:50 – Drew was told to just go around the house, so that’s what he and his partner did 
  • 03:00 – Drew’s partner asked him to go into the master’s bedroom and there was a mannequin 
  • 03:47 – Drew and his partner talked about the mannequin in the car 
  • 04:15 – Drew was wondering what they were going to do with showings 
  • 04:35 – The mannequin was gone when the house was listed 
  • 05:29 – It was a bit awkward for Drew to explain the mannequin to his older partner 
  • 06:18 – The house did sell  
  • 07:00 – Leigh mentions she can have a show like “Scandal” 
  • 07:50 – Find Drew on social media as Drew Fristoe and call him at 540-847-1212 
  • 08:30 – Consumers can also tweet Leigh Brown with their own crazy story  

3 Key Points:

  1. Be prepared and be professional—you can see the most unexpected things in a house viewing. 
  2. Always be honest with your client about any concerns that come up.  
  3. Real estate can be serious and hilarious, at the same time.
Jan 6, 2017

In this episode, Leigh interviews Jennifer Langston from Kansas City, Missouri. Jennifer shares her disheartening experience with an “incarcerated listing” and the events that unfolded that caused her to lose the listing.  Listen as Jennifer discusses how this entire process changed Jennifer and her business practices to better prepare for “the worst scenario”.   

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.  

Time Stamped Show Notes:  

  • 00:21 – Introduction for today’s episode 
  • 00:30 – Introducing Jennifer Langston from Kansas City, Missouri 
  • 00:39 – Leigh knew Jennifer from the internet, then they met in a senior citizen’s center 
  • 01:20 – Jennifer shares about an incarcerated listing 
  • 01:36 – Jennifer found out along the way that the seller was in jail 
  • 01:50 – The listing was a 1900s farmhouse, in Kansas, that needed a lot of work 
  • 02:21 – In Jennifer’s 20 years in the business, the farmhouse was in the worst shape she’s ever seen  
  • 02:26 – Jennifer started with a conventional renovation loan 
  • 03:35 –  The agent wasn’t truly honest about the seller’s incarceration status 
  • 04:20 – Jennifer’s buyers started asking her questions about the seller because they googled the seller 
  • 04:45 – Jennifer confirmed the seller’s incarceration with the seller’s lawyer  
  • 05:35 – In the process, the listing agent had a higher backup offer and did everything to throw Jennifer’s offer out 
  • 06:20 – Jennifer’s offer got kicked out because of issues with the power of attorney 
  • 07:00 – The listing agent did something unethical 
  • 07:31 – Jennifer shares how disappointed she was with the transaction 
  • 09:12 – Leigh shares that the consumers are not aware of what realtors have to go through 
  • 09:45 – Jennifer discusses the impact of how people treat each other 
  • 10:29 – This experience changed Jennifer’s perspective 
  • 12:10 – Reach Jennifer at 816-405-2439 and her website 
  • 13:27 – Tweet Leigh Brown for your very own crazy story in real estate  

3 Key Points 

  1. Do your due diligence on the listing agent side RIGHT from the start, so that your set-up well for your contract. 
  2. Treat mistakes as a way to improve yourself and benefit your next customers. 
  3. Work at a higher standard and be mindful of the way we treat each other.
Jan 3, 2017

In this episode, Leigh interviews Brady Sanford from Rockhill, South Carolina. Brady shares how he manages to be both in the appraisal and brokerage world and how choosing his line of work catered to his strengths. Also, Brady shares a key strategy that sellers and listing agents can use to get the most value out of their property when it comes to an appraisal.   

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.  

Time Stamped Show Notes: 

  • 00:21 – Introduction for today’s episode 
  • 00:33 – Leigh introduces Brady 
  • 00:52 – Brady is an apprentice appraiser and realtor and is from Rockhill, South Carolina 
  • 01:20 – Leigh mentions that South Carolina is a great place for relocation 
  • 01:31 – It was intimidating and interesting for Brady to work as an appraiser at his age 
  • 02:13 – Brady shares his expectations in the appraisal world 
  • 02:35 – Appraising actually takes longer than what Brady expected 
  • 03:00 – Brady shares the advantages of how licensing is set up 
  • 03:25 – In appraisal, Brady had to work with a supervisor 
  • 03:50 – Brady shares a 3,400 sq. ft. house with 2 bedrooms 
  • 04:18 – The owners built it on their own land with swimming pool 
  • 04:52 – Brady shares the process of appraisal and what his supervisor does 
  • 05:40 – It was difficult for Brady to find someone who will take him as an apprentice 
  • 05:51 – Brady has been in the business for a few months now 
  • 06:25 – Appraisal appeals more to Brady, as he’s good with numbers 
  • 07:05 – Brady got advice to get into a brokerage, because it is more profitable 
  • 07:21 – Brady has more advantages in his field 
  • 07:39 – Brady doesn’t want to be an appraiser forever, but he wants to have patience 
  • 08:12 – Brady shares his experience with a realtor 
  • 08:45 – It was difficult for Brady to appraise a property in a neighborhood that was obviously increasing in value very quickly 
  • 09:15 – Brady shares what the consumers and realtors don’t realize—listing agents can provide supporting documentation to get the value they want out of the property 
  • 09:50 – As an appraiser, Brady wants supporting documentation for houses that are fairly similar to the house in question 
  • 12:00 – Brady can be reached at 803-318-5473 and by email
  • 12:57 – Tweet Leigh Brown with your very own crazy story in real estate  

3 Key Points 

  1. Do something you really love and in an area that you are highly skilled.  
  2. Appraisal and brokerage go hand in hand – it is absolutely an advantage to be in both. 
  3. Supporting documentation that is similar to a house makes an appraiser’s life easier. 
Dec 16, 2016

Summary:

Being a realtor isn’t as easy as you think, especially for the newbies in the biz! Listen as Tara Christianson explains how her naivety made her spend $15,000 of her own hard-earned money for a single listing that she never even sold!

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:27 – Introducing Tara
  • 00:47 – Tara started as an agent before transitioning to life as a technology and training director
    • 02:25 – Tara’s first listing was a $1.7M house
    • 02:55 – Her clients lied to her about the price
    • 03:08 – The market started to drop
    • 03:25 – Tara finally secured an offer for $1.4M
      • 03:33 – By that time, Tara has invested already $15,000 in marketing
      • 04:48 – The listing has been up for 6 months
    • 05:02 – The owners declined the offer
      • 05:19 – Why?—because they were just using their home as an ATM
    • 05:45 – The owners didn’t want to get the ‘embarrassment’ of a short sale situation, so they pulled off the market
    • 06:00 – Tara lost the $15,000 she sank into marketing and an additional $12,,000 in her first year of real estate
  • 07:37 – Timing is everything in real estate business
  • 08:25 – Homeowners don’t understand that there isn’t any expense account in real estate
  • 09:36 – Sometimes, a short-sale may be the smart economic decision
  • 09:56 – Reach Tara on her website or Tara@techwithTLC.com
  • 10:43 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Think for yourself. Don’t do things just because people tell you to.
  2. Always know the numbers.
  3. Spend time developing the right marketing strategy—don’t just start marketing blindly.

Credits

Dec 13, 2016

Summary:

Real estate sabotage?—Yeah, it’s a REAL thing, just ask today’s guest, Joslyn Solomon. She’ll tells us about the time she was trying to get a property sold, but kept encountering hostile neighbors, neighbors who used bees, Rottweilers, and live animal traps to make the sale an impossibility.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience

Time Stamped Show Notes:

  • 00:33 – Introducing Joslyn Soloman
    • 00:41 – Joslyn does residential real estate in Minnesota
    • 01:06 – Minnesota septic tanks freeze
  • 02:06 – Joslyn has been doing real estate for 10 years
    • 02:26 – Started with foreclosure properties
    • 02:29 – Joslyn’s first foreclosed property was a run-down manufacture home
  • 02:58 – She went up to the house and a neighbor comes along
    • 03:11 – The neighbor was instantly interested in the property
    • 03:38 – The neighbor comes up to Joslyn and says the house was a meth house
    • 03:55 – Neighbor reported the property to the county
    • 04:39 – Joslyn had to do an elevation survey for the house
    • 04:52 – Joslyn went up to the neighbor to tell him the price and he left
  • 05:08 – The house’s first showing schedule
  • 05:13 – Agent called Joslyn to say they can’t show the house
  • 05:20 – The neighbor put beehives all over the driveway claiming it was his line
    • 05:50 – There were a lot of obstacles in selling the house
  • 06:07 – Joslyn gets a call from an agent saying there are Rottweilers tied outside
    • 06:21 – Neighbor blocked the driveway by putting the dogs in long chains
  • 06:49 – The neighbor submits an offer and Joslyn tells the bank not to accept
    • 07:04 – Joslyn found live animal traps all over in the house
  • 07:24 – The guy got the house for 40% of what Joslyn listed for
  • 08:59 – Don’t try to sabotage things for your own benefit
  • 09:17 – What redemption means in Minnesota
  • 09:48 – When redemption period ends, you’re expected to get out of the property
  • 10:00 – Every state can be different with their laws
  • 10:57 – Not every house is available at all times
  • 11:37 – There are different and varying rules in every property
  • 12:04 – Foreclosures are their own beast
  • 12:36 –Are you a listener with a crazy story to share? Ping Leigh at crazyshitinrealestate.com
  • 13:04 – Reach Joslyn here or call at 612 850 3153

3 Key Points

  1. People will try to devalue any property to get it at a lower price so be aware.
  2. It’s not always the owner or the buyer that has the problem. Sometimes, it’s the neighbor!
  3. Some can suck—as a real estate agent, you have to get over it.

Credits

Dec 9, 2016

Summary:

Realty is about more than making the sale—it’s about making the clients feel comfortable and, if need be, normal. And sometimes that means listening to the walls, or pretending to see “wonderful kittens” in a closet that doesn’t exist! Listen as today’s guest, Lani Rosales talks about her experience with a schizophrenic client.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:33 – Introducing Lani
  • 01:24 – It’s challenging to have a client who is schizophrenic
  • 01:51 – Lani started as an on-site property manager for a luxury property
  • 02:10 – One elderly woman won’t deal with anybody except Lani
    • 02:37 – Old woman wants Lani to see her closet
    • 02:52 – She said Lani would love the “kittens” – but there weren’t any!
    • 03:14 – The lady comes everyday to tell Lani about the “kittens”
    • 03:51 – Old woman starts calling Lani
    • 04:05 – The lady believed the soap used to clean the carpet “burns” her feet
    • 04:18 – Lani experimented with different covers on the lady’s feet
  • 06:33 – It’s easy to forget how personal a transaction is
  • 07:13 – Realtors should be honored to be part of the process
  • 07:40 – Reach Lani here
  • 08:00– Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Empathy is an important asset for any realtor.
  2. Real estate transactions are personal transactions.
  3. It’s not always about the pay check; it’s also about helping your clients out.

Credits

Dec 6, 2016

Summary:

Imagine a client shooting off his finger because of anger –that results to non closing because he can’t sign! How out of this world is that?! Listen as Marsha Stowell shares about her experience on her very first client in real estate.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:30 – Introducing Marsha
  • 01:21 – Marsha’s crazy story
    • 01:31 – Marsha’s first client purchased a house 2 doors from theirs
    • 02:09 – Clients and Marsha quickly formed a contract, a contract that would be closing in a week
    • 02:14 – Client said he didn’t have enough money
    • 02:29 – The wife calls Marsha
    • 02:33 – Marsha hurriedly drove up to the house
    • 02:37 – Wife brings Marsha on the yard and there was blood every where
    • 02:43 – The husband got angry and shot his finger
  • 02:53 – Long story short, they didn’t get to close
  • 04:12 – Reach Marsha on her website or at 423 534 0336
  • 04:26 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Don’t shoot your finger off…how’s that for life advice?

Credits

Dec 2, 2016

Summary:

Moving into a new house might sound easy, but as today’s guests Clark and Elizabeth will tell you—it’s not…especially when you break your leg and forget to have the gas and water utilities turned on!

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:41 – Introducing Clark and Elizabeth
  • 01:10 – They started by purchasing one house
  • 01:38 – Working with an attorney to ensure the deal goes smoothly
  • 01:57 – Elizabeth catches some bad luck—breaks her leg
    • 02:43 – At the emergency room, Clark offers to cancel his trip to Australia
    • 03:20 – They decide Clark shouldn’t cancel, friends help Elizabeth with their move
  • 04:22 – Clark and Elizabeth benefited from a very nice, helpful agent
  • 04:35 – During the move, Elizabeth got the electricity, phone, and cable all set up
    • 05:05 – But she completely forgot about the furnaces, gas, and water!
    • 05:53 – Clark also forgot about everything
    • 06:35 – As did the real estate agent
  • 07:07 – The gas and water offices were closed Monday for holiday, so Elizabeth had to shower at a friend’s house
  • 07:45 – Eventually, Elizabeth got everything in the house settled—including furniture—in spite of her leg
    • 08:01 – When Clark got back from AU, he suggested moving the furniture—Elizabeth shut him down, HARD
  • 08:26 – It was a first time learner’s experience
  • 09:38 – Elizabeth formed a community to help her during the move
  • 10:40 – “Realtors, remember to help your clients out”
  • 10:53 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Always create a checklist when you’re moving.
  2. Always keep your friends and family close—you’ll need them when it’s time to move.
  3. The first time you move will be a big time learning experience—there will be problems. Keep a smile on your face.

Credits

Nov 29, 2016

Summary:

If a property goes into the 40+ showing mark and it hasn’t sold, well, there’s probably something that isn’t right. Listen to this episode’s guest, Bunni Longwell, as she talks about her experience with a 40s showing, and how she had to get it right FAST.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:31 – Introducing Bunni
    • 00:43 – Agent for 15 years, located in Florida
  • 01:26 – Bunni’s crazy story
    • 01:39 – The house Bunni was trying to sell had gone through 42 showing—showings she had never been present for
    • 01:55 – Finally, she decides go to a showing
    • 02:20 – On the 2nd floor and  looking out the window, Bunni can see the neighbor wearing nothing but clothes pins on his body
    • 03:03 – Bunni had to do double take to make sure it was real, then she closed all the drapes
    • 03:27 – Bunni called the seller and asked about the neighbor
    • 03:56 – The seller went over and talked to the neighbor
  • 04:02 – Eventually, Bunni was able to put on a contract for the property
  • 05:05 – It’s not always the agent’s fault.
  • 06:23 – Reach Bunni on LinkedIn, Twitter, Facebook or call at 727 460 8636

3 Key Points

  1. It’s important for realtors to be present at some of the showings, if not all.
  2. If a house isn’t selling, it isn’t always the agent’s fault.
  3. Remember to consider the neighboring properties, and the behavior of their occupants.

Credits

Nov 25, 2016

Summary:

Would you tap into your network to scrounge up $1.2M in 48 hours for a client looking to convert on a short sale? That’s what this week’s guest Tim Hur did! Listen as Tim explains how he was able to orchestrate the miraculous deal all the way to close.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:43 – Introducing Tim Hur
  • 01:33 – Tim is a licensed realtor
  • 01:52 – Tim’s crazy story
    • 02:07 – Tim had an independent firm working with international clients and celebrities
    • 02:31 – Tim won a bid where his client was paying cold hard cash
    • 02:47 – Everything that could go wrong did
    • 02:53 – 72 hours before closing, client informs Tim he needs another week for the money
    • 03:29 – Tim was frantic and the seller was upset
    • 03:51 – Through networking Tim was able to get $1.2M in 48 hours
    • 04:33 – Tim went to the attorney’s office and closed the deal
    • 05:02 – Seller stayed for a few extra days
    • 05:34 – Tim’s client was amazed at Tim’s efforts
    • 05:39 – The interest for the $1.2M was $200K
    • 06:05 – Tim got a call from the attorney saying the lender rejected the short sale
    • 06:33 – Then there was a title policy issue
    • 06:37 – The seller found out about the title issue and refused to leave the house
    • 06:54 – Tim, his client, and the seller’s attorneys had to get involved
    • 07:05 – In two weeks, the lender gave up
    • 08:26 – The fun part? The client doesn’t speak English!
    • 08:36 – On the 30th day of the 30 day note, Tim’s client finally pays
    • 09:23 – During the final walkthrough, Tim realized the seller took every single chandelier out
  • 10:54 – Working with international clients can be a headache
  • 12:05 – Remember to maintain good relationships with your network
  • 13:50 – Relationships last far beyond deals
  • 13:57 – Tim was able to get a few more sales from his client
  • 14:30 – Reach Tim on Facebook, Twitter,  and Instagram
  • 17:07 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Networking, in any industry, is key.
  2. Remember to keep good ties with your network –they can save you someday, somehow.
  3. There will be times that going the extra mile isn’t enough—you need to go the extra 100 miles.

Credits

Nov 22, 2016

Summary:

How do you think your seller would feel if they found out two agents were getting…frisky…in their home? Less than thrilled? Listen in to hear Sunny Lake describe how her seller reacted when two agents were caught getting down in a property they were trying to sell.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:31 – Introducing Sunny
  • 00:54 – Sunny is a managing broker, responsible for  70 independent contractors
  • 02:15 – Sunny’s crazy story
    • 02:58 – Two of her agents—married to other people—were having an affair in one of the properties they were trying to sell!
    • 03:20 – At first, the seller just thought it was another showing
    • 03:42 – But the seller kept noticing the same two cars, week after week
    • 03:55 – Eventually, the seller went into the house to see what was going on, and caught the agents in the act
    • 05:27 – One agent was fined $10K for improper use of a key
    • 05:39 – The other agent was fined $5K
  • 07:23 – The whole thing was a giant shit show
  • 07:33 – Both agents are still in the business and are quite successful
  • 08:31 – The agents didn’t get in trouble with their licenses
  • 09:05 – The number one danger in the industry is crappy agents
  • 09:22 – Reach Sunny thru her email or on Twitter, and Instagram
  • 09:56 – Text Sunny at 360-319-4750
  • 10:14 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Realtors are not saints–they make mistakes too.
  2. Get a room guys!—do NOT hook up on a client’s property!
  3. The biggest threat to your real estate business is a crappy agent.

Credits

Nov 18, 2016

Summary:

Nobody wants to be shamed in the public! Today’s guest, Kevin Tengan, will talk about the time another realtor not only publically harassed him for not signing some paperwork, but chased him out of the house and down the block!

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:37 – Introducing Kevin
  • 01:11 – Kevin’s crazy story
    • 01:18 – Kevin was previewing properties in a neighborhood
    • 01:24 – Went into one house, the agent was in there, working on her laptop—she told him to sign in on the “open house sign-in” sheet
    • 01:50 – Kevin walked around and left, but didn’t sign the sheet—he has no legal or moral obligation too
    • 02:02 – Realtor called out Kevin for not signing the sign-in sheet
    • 02:40 – To which Kevin said “it was a public open house…I don’t have to sign anything”
    • 03:04 – Kevin turned around and just kept walking away from the woman
    • 03:20 – Realtor followed Kevin down the street, didn’t stop shouting
    • 03:40 – The realtor left the house unattended
    • 04:06 – Only when Kevin was several blocks away did she stop
  • 04:46 – A professional realtor should always greet people
  • 05:09 – It’s not illegal to not sign a sign-in sheet
  • 05:55 – Reach Kevin at 808 725 2400 or on his website
  • 06:16 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Not all realtors are friendly and accommodating.
  2. It’s NOT illegal to not sign a sign-in sheet at an open house.
  3. Don’t ever leave a house showing unattended.

Credits

Nov 15, 2016

Summary:

When the owner says “come on in” only to show you a naked person in their bedroom, what do you do? Andreea Alexandrescu will tell you what she did when one home owner did exactly that.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:39 – Introducing Andreea Alexandrescu
  • 00:50 – Andreea started doing real estate in Romania
    • 01:00 – Finally started working in the US last December, specializing in budget homes
  • 01:51 – Andreea has some buyers from New York, looking for budget homes
    • 02:30 – As they enter their third showing of the day, a house that is supposed to be empty, she gets a weird feeling
    • 03:20 – When they open the door to the second bedroom there was a naked person
    • 04:31 – Andreea didn’t have a choice—she continued with the viewing
  • 06:55 – Andreea is fluent in Spanish, English, and Romanian
  • 07:30 – Andreea’s buyers typically speak Spanish
  • 08:00 – Call Andreea at 704-750-9593
  • 08:40 –Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Never bring your kids to a showing.
  2. For realtors, make sure that your referral partners can speak with the buyers in the language they’re most comfortable with.
  3. Try to keep your composure at all times.

Credits

Nov 11, 2016

Summary:

If you’re going to sell your home, at least put some pants on. That’s what today’s guest, Jay Thompson, wanted to say to a pair of home sellers. Listen as Jay talks about the time he rolled into a showing only find both owners at home and buck-naked.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:38 – Introducing Jay
  • 01:12 – “Perfect” in real estate doesn’t come often nor last very long
  • 01:43 – Most of Jay’s crazy stories involve naked people
    • 01:55 – Jay setup a showing, seller said she’ll stay out of their way
    • 02:12 – And then the woman answered the door, naked
    • 02:32 – Turned out the seller was a nudist
    • 02:42 – Jay and his buyer toured the house quickly
  • 02:48 – Jay’s other naked story
    • 03:12 – Jay opens the door with the buyer
    • 03:30 – Jay heard the shower turned off
    • 03:39 – The owner stepped out of the shower, naked
  • 04:41 – 1/3 of every realtor group Leigh asked, raised hands to say they’ve seen naked people in a showing
  • 05:25 – First question people ask, how do they look?
  • 07:05 – Being a nudist can prevent the sale of the house
  • 07:48 – Real estate is not like HGTV
  • 10:17 – Real estate agents don’t get the credit and respect due to them
  • 10:39 – Nothing is guaranteed
  • 11:29 – Reach Jay through his email
  • 12:05 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Crazy stuff happens—and it’s rarely the realtor’s fault.
  2. All realtors try very hard to do a professional job.
  3. At the end of the day, an agent can’t control the actions of a buyer or a seller.

Credits

Nov 8, 2016

Summary:

Realtors aren’t supposed to be morticians, right? But what if you’re asked to confirm if the home seller is really dead? That’s the story today’s guest Jean Richer is here to share!

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:37 – Introducing Jean
  • 00:49 – Jean comes from Ontario, Canada
  • 01:32 – Start of Jean’s story
    • 01:55 – The other agent didn’t want to meet
    • 02:14 – The agent was supposed to show up to the property at noon
    • 02:32 – 4 o’clock still no answer
    • 02:53 – The agent had until 6pm to reject or accept the offer
  • 03:00 – The agent calls the owner’s brother
    • 03:23 – Agent asks Jean to accompany her to the house
    • 04:10 – It was odd – the TV was still on
  • 04:14 – They walked in and called the owner’s name
  • 04:40 – Jean peeks through the bedroom
    • 04:50 – Jean sees the owner’s feet under the covers sticking up
    • 05:10 – The owner is lying on his back with his hands on his chest
    • 05:25 – Jean thought he’s dead
    • 05:47 – 911 asks them to touch him to see if he’s REALLY dead
  • 06:05 – The other realtor volunteers
  • 06:19 – The police came and drilled Jean and the agent why they were inside
  • 06:40 – The worst part
    • 07:00 – They call the other realtor to say the deal is dead
  • 07:33 – The owner died of heart attack
  • 09:45 – Connect with Jean on his website, facebook, twitter, youtube, and instagram
  • 10:08 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Sometimes, you run into a dead body…seriously.
  2. When something doesn’t feel right, trust your gut.
  3. Don’t enter a house alone if it’s possible.

Credits

Nov 4, 2016

Summary:

“When there’s something strange…in your neighborhood…who you gonna call?”—ever since dealing with some ghost-hunting clients and selling a haunted house, Colin Cameron has been singing the Ghostbusters theme song big time.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:39 – Introducing Colin Cameron
  • 01:03 – Colin is operating in Southern Pennsylvania, about an hour from Baltimore
  • 01:50 – 2 years ago is when Colin jumped into the real estate business
  • 02:18 – One Sunday morning, Colin got a call from a pre-approved client, Pam, using a USDA loan
    • 03:10 – Pam wanted to buy a house listed for $ 115,000
    • 03:25 – Right off the bat, Colin could tell Pam wasn’t usual thanks to her email address—“rikihealer”
    • 03:52 – Todd and Pam met at the house
  • 04:08 – As they go through the house, Pam keeps her boyfriend Steve on FaceTime
    • 04:10 – Colin had to sell the house via FaceTime
    • 04:40 – This was Colin’s first sale, they put in an $80K bid, got the house
    • 05:33 – As it turned out, Pam is a ghost-hunter
    • 06:20 – Pam continues to do business with Todd, so they show another house out in the boonies of Pennsylvania—Pam loved the house, Steve wasn’t sure
    • 06:50 – Put in a bid, got the house
    • 07:10 – That’s when Todd starting having trouble getting a hold of Pam
    • 07:20 – Todd went out with his daughter in the grocery store
    • 07:25 – Gets tapped on the shoulder by an acquaintance of Steve
      • 07:30 – He told him that Steve died that day
    • 07:45 – Steve had a heart failure but survived
  • 08:13 – Pam called Todd about the appointment
    • 08:25 – Pam wanted to continue with the purchase because Steve didn’t die
    • 09:44 – They signed the contract and bought the house
  • 10:51 – Pam did pre-occupation
    • 11:13 – They’ve now lived there for 18 months
  • 11:25 – Todd doesn’t know how old the house is
  • 11:54 – Pam figured out that the house is hunted
    • 12:20 – They’re having ghost tours in their house
  • 13:04 – Pam and Steve’s Gettysburg Ghost Exchange
  • 13:15 – Find Colin on Facebook or google him
  • 13:35 –Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Learn how to manage transactions early.
  2. Always try to help your client—no matter how different their lives may be.
  3. Be prepared for your clients’ to die.

Credits

Nov 1, 2016

Summary:

What would you had an open-house scheduled, but hours before it’s supposed to start, you show up to find the place littered with empty beer bottles and naked people from a Halloween house party thrown the night before? Paula Clark can tell you what she did in that situation during this week’s episode.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:31 – Introducing Paula
  • 02:51 – Paula’s crazy story
  • 03:09 – A bachelor selling his home contacted Paula
  • 03:39 – Paula told him her plans for selling the house—which included an open house
  • 03:45 – Seller called Paula to inform her of his Halloween party
    • 04:23 – Paula wanted to push the open house (originally scheduled for the day after the party) to another day, but the client refused
  • 05:10 – Paula arrived at the house at 10:30 AM
    • 05:28 – After ringing the bell a few times she hears laughing and giggling
    • 05:44 – Paula peeped in the window and saw naked men and women running around
  • 06:05 – The client answered the door
    • 06:27 – At the same time, the cleaning crew Paula had scheduled arrived
    • 06:36 – Crew refused to work because of the naked people running around
  • 06:50 – Paula told the client to throw them out of the house
  • 07:27 – As Paula is going through the house, she looks over and sees a naked, erected guy, passed out on the couch
  • 08:20 – Right then, the first open house visitor showed up and rang the doorbell
    • 08:32 – Paula had nothing else to do so she threw a blanket over the man, and told the visitors the house doesn’t come with the man
  • 09:00 – 20 visitors checked the open house and the man didn’t move an inch the whole time
  • 09:15 – The house eventually got sold
  • 09:18 – The current owner’s sister is now Paula’s buyer’s agent
  • 09:49 – You can’t always control the situation
  • 10:30 – Reach Paula on her website or call/text her at 201-280-0056
  • 11:17 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. The show must always go on—even in the face of naked men.
  2. If your gut tells you to move the showing or open house—MOVE IT.
  3. Sometimes, you just have to smile and laugh.

Credits

Oct 28, 2016

Summary:

Have you ever had your client turn out to be a major player in a drug cartel? Todd Ferris has. Listen in to this week’s episode of and he’ll tell you all about it.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:33 – Introducing Todd Ferris
  • 01:10 – Todd is married to Megan Ferris
  • 02:01 – Todd’s top 3 list
    • 02:08 – Guns, drugs, and a potential kidnapping situation
  • 02:30 – Todd and his wife were visiting a property
    • 02:39 – There’s a guy on the couch with a gun
    • 02:50 – Apparently he was a security guard and did not know about their visit
  • 03:35 – Todd was working with a rental home
    • 03:50 – A family was looking for a rental home and they signed the lease
    • 04:08 – After 2 months, Todd got a call from the landlord about the tenant
    • 04:20 – Todd saw on TV that the family was involved in a drug cartel
    • 05:25 – Todd maintained his professionalism and resolved the situation
  • 06:15 – #1 on Todd’s list
    • 07:08 – Went to show a house with a client, but the seller—in nothing more than a robe—was still in the house
    • 07:48 – The robed-seller followed Todd and his client all around the house during the showing
  • 10:00 – Reach Todd here or email him.  Follow his Facebook and Twitter
  • 11:15 –Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Get the seller OUT of the house before the showing.
  2. If your clients seem seedy, it might be worth doing a background check.
  3. Always stay professional.

Credits

Oct 25, 2016

Summary:

Today’s guest, Megan Ferris shares not just one, but five of the craziest! Listen as Megan talks about drunk home owners falling down the stairs, tarantula-laden surprises, and a much unwanted gerbil.  

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:30 – Introducing Megan
  • 00:55 – Megan is a broker agent in Indiana
    • 01:12 – Megan also has a podcast
  • 02:23 – Megan’s top 5 craziest stories
  • 02:53 – #5 – The Drunk Seller
    • 03:30 – In Indiana, sellers aren’t usually there in the property
    • 03:37 – They didn’t know the seller was there
    • 03:48 – Drunk seller led them through the house, bumped into the agent, and fell down a flight of stairs
    • 04:14 – Seller followed the buyer all the way to the car and asked if they were making an offer
  • 05:00 – #4 – Side Table Surprises
  • 06:03 – #3 – Animal Attacks
  • 06:33 – Gerbils and Tarantulas
  • 07:30 – #2 – Keys
    • 07:59 – Megan dropped the key on the porch
    • 08:14 – The key went right through the wooden slots
  • 09:00 – #1 – New buyers from a referral
    • 09:34 – Out in an old scary house
    • 09:42 – Father and son makes gruesome, awkward comments
    • 10:19 – Megan wasn’t sure if they were serious
  • 10:57 – Every single house they went into, there was something crazy
  • 13:18 – Reach Megan at her website and on facebook or call at 317 4459 775
  • 13:57 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. Don’t get drunk if you have a showing, or if you’re going to get drunk, don’t be home!
  2. Gruesome jokes, scary jokes, and otherwise inappropriate comments are not what you should say to your realtor during your first meeting.
  3. If you’re showing your home, don’t leave your pets unleashed or uncaged!

Credits

Oct 21, 2016

Summary:

From crazy squatters to different animals lurking on the property…from a machete-wielding weirdo to a suspicious-looking neighbor, today’s guest has seen it all. Listen as Julie Nikolaou shares her outrageous and eventful experiences with a bank owned property she’s currently handling in Appleton, Wisconsin.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:37 – Introducing Julie
  • 00:59 – Julie deals with bank owned properties (OREO)
  • 01:43 – The start of Julie’s story
  • 02:03 – The ‘caretakers’ were not supposed to be in the property
    • 02:15 – They were squatters
    • 03:05 – Turned out to be “artists”
  • 03:40 – Julie told them “Get evicted or leave on your own”
  • 03:55 – Meeting the executor of the estate
    • 04:02 – There had been death in the property
  • 05:11 – There were many creatures and ‘habitats’ in the property
    • 05:37 – The pond
    • 05:57 – The horses next door had been attacked by someone with a machete
  • 06:31 – Finding about the old owner of the place
    • 07:22 – People coming out to the property to take things
    • 07:47 – The prior owner tried to buy a wife from Mexico
    • 09:03 – Did the owner die or did something happen
  • 10:30 – Neighbor said the prior owner tried to sell his car
    • 11:37 – The executor warns Julie of the neighbor
  • 12:35 – The squatters finally left the property
  • 13:10 – Julie started cleaning
  • 16:07 – Connect with Julie at RPM Homes
  • 17:17 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. OREO properties sometimes have unwanted occupants.
  2. You’ll never know what happens on a property visit!
  3. Foreclosures are not always readily available.

Credits

Oct 18, 2016

Summary:

Have you ever driven your clients around in reverse?—Peter Brewer has. In fact, he’s driven his clients around an entire island in reverse when the gearshift in his car stopped working. Hear Peter talk about that wild story and more during this week’s episode of Crazy Shit in Real Estate.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:27 – Introducing Peter
  • 01:12 – Peter is based in Brisbane, Australia has been in real estate for 35 years
    • 01:21 – Started out as a regular salesman…now he’s an industry leader
  • 02:12 – Real estate is all about perseverance
  • 02:22 – Peter’s story happened Bay Islands in 1980’s
    • 02:56 – This is when it was about doing stuff the hard way
    • 03:00 – Mostly uninhabited
    • 03:15 – Selling between $7K and $8K
    • 03:53 – Dumpy old cars on each island
      • 04:35 – Not only won’t the car start, but it won’t go into drive
      • 05:09 – Car was stuck in reverse, so Peter drove them around the island in reverse
    • 05:39 – The moral of the story—Peter sold a piece of property!
  • 05:58 – The days of the single page contract are missed!
  • 06:47 – Today’s realtors struggle to remember the days before fax machines, emails, cell phones, etc.
  • 07:27 – We can all make excuses, but we can’t all execute on expectations
    • 07:54 – You’re paid to drive results
  • 08:07 – The real estate industry is about driving results for the customer, never forget it
  • 08:27 – Australia doesn’t have buying agents
  • 08:40 – In Australia, the seller pays the commission—there’s only one agent, so buy beware
  • 09:47 – Do you need a buying agent?
    • 09:58 – It depends on the resources available
  • 10:14 – What a buyer agent would cost in Australia
    • 10:31 – 1.5% or 2% of the value of the property
  • 11:05 – Most consumers have no idea what they’re doing when it comes to real estate—there’s a difference between having access to information and knowing what to do with it
  • 12:39 – How to  reach Peter Brewer
    • 12:48 – ThatPeterBrewer.com
  • 14:00 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. You’re in the business to make execute the deal—no excuses.
  2. Understand that the real estate business is not universal—different countries have radically different processes.
  3. Buying agents aren’t always necessary.

Credits

Oct 18, 2016

Summary:

Have you ever driven your clients around in reverse?—Peter Brewer has. In fact, he’s driven his clients around an entire island in reverse when the gearshift in his car stopped working. Hear Peter talk about that wild story and more during this week’s episode of Crazy Shit in Real Estate.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:27 – Introducing Peter
  • 01:12 – Peter is based in Brisbane, Australia has been in real estate for 35 years
    • 01:21 – Started out as a regular salesman…now he’s an industry leader
  • 02:12 – Real estate is all about perseverance
  • 02:22 – Peter’s story happened Bay Islands in 1980’s
    • 02:56 – This is when it was about doing stuff the hard way
    • 03:00 – Mostly uninhabited
    • 03:15 – Selling between $7K and $8K
    • 03:53 – Dumpy old cars on each island
      • 04:35 – Not only won’t the car start, but it won’t go into drive
      • 05:09 – Car was stuck in reverse, so Peter drove them around the island in reverse
    • 05:39 – The moral of the story—Peter sold a piece of property!
  • 05:58 – The days of the single page contract are missed!
  • 06:47 – Today’s realtors struggle to remember the days before fax machines, emails, cell phones, etc.
  • 07:27 – We can all make excuses, but we can’t all execute on expectations
    • 07:54 – You’re paid to drive results
  • 08:07 – The real estate industry is about driving results for the customer, never forget it
  • 08:27 – Australia doesn’t have buying agents
  • 08:40 – In Australia, the seller pays the commission—there’s only one agent, so buy beware
  • 09:47 – Do you need a buying agent?
    • 09:58 – It depends on the resources available
  • 10:14 – What a buyer agent would cost in Australia
    • 10:31 – 1.5% or 2% of the value of the property
  • 11:05 – Most consumers have no idea what they’re doing when it comes to real estate—there’s a difference between having access to information and knowing what to do with it
  • 12:39 – How to  reach Peter Brewer
    • 12:48 – ThatPeterBrewer.com
  • 14:00 – Are you a listener with a crazy story to share? Ping Leigh at www.crazyshitinrealestate.com

3 Key Points

  1. You’re in the business to make execute the deal—no excuses.
  2. Understand that the real estate business is not universal—different countries have radically different processes.
  3. Buying agents aren’t always necessary.

Credits

Oct 14, 2016

Summary:

Ask yourself how it would feel to stand in the same room where an abusive husband is berating his wife about money? Can you feel the tension? Can you see the danger and the risk? Cassie Wells can because she lived that exact moment. In today’s episode of CSIRE, Cassie will share her crazy story and talk about some important real estate rights you might now be aware of.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience

Time Stamped Show Notes:

  • 00:30 – Introducing Cassie Wells
  • 00:41 – Cassie entered real estate in 1995
  • 00:46 – Cassie works with Crye-Leike Realtors
  • 01:32 – Cassie’s past client referred her daughter
    • 02:01 – Her client refinanced the house and took the proceeds
    • 02:16 – Cassie and the wife listed and sold the house
  • 02:30 – Right before closing, Cassie was told the abusive husband was expecting cash
  • 02:57 – Cassie prepared with the title lady
  • 03:27 – The husband had to come in to sign for the Curtesy and Dower Rights
  • 04:40 – Cassie had him sign and he asked where the check is
    • 05:05 – The title lady explained the wife owned it before they got married and that the husband didn’t have any equity
  • 05:28 – The husband politely left the building
  • 05:48 – It’s a blessing to have different personalities in the room
  • 06:42 – Make sure your realtors know all the elements in the equation things
  • 08:13 – Connect with Cassie at cassie@cassiewales.com or call her at 501 993 1973 or check out her website
  • 08:47 – Are you a listener with a crazy story to share? Ping Leigh at crazyshitinrealestate.com

3 Key Points

  1. Always be prepared. You never know what will happen.
  2. If you plan properly, there’s always a way to get out of an abusive relationship.
  3. Know the laws on the state you’re buying property in!

Credits

Oct 11, 2016

Summary:

If you’ve been in real estate long enough, there’s a good chance you’ve run headlong into a hoarders—hoarders are everywhere!—and your next client could be one. Listen as today’s guest Sharon McRill shares her outrageous experiences with hoarders—from finding a single ruby earring in a room with piled up stock perspectives, to discovering photos from the 1930s and tracking down the original owner.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

  • 00:30 – Introducing Sharon McRill
  • 00:41 – Sharon is the owner and founder of Betty Brigade
    • 00:58 – Sharon works with hoarders
    • 01:43 – You have no idea what you’ll find in a hoarder home
  • 02:18 – Sharon got hired to an estate sale inside the house and get all the stuff out
    • 02:32 – Her client hoarded stock perspectives from 1960s until she died in the 2000s
    • 03:02 – There were two rooms full of perspectives
    • 03:11 – The crazy part? There were actual live stock certificates and Sharon and her team had to go through each pile!
    • 03:25 – They found $8,000 cash, a gold coin collection, and loose gold
    • 04:36 – The daughter asked Sharon’s team to find a single ruby earring in the room
    • 05:08 – They found the ruby earring that had been in there for 30 years!
  • 05:43 – Hoarding is an illness
  • 05:53 – Sharon also worked with a lady who hoarded things she dumped out of her purse
    • 06:06 – There were gum wrappers, candy, half pens, crumbs, cookie packages, and all kinds of ridiculous stuff!
    • 06:35 – Sharon would put the blank receipts in the trash and the client would get it back because she couldn’t let it go
  • 07:55 – Real estate agents walk away from listing these houses
  • 08:22 – There is a way to get the hoarded items cleared out quickly without having to put them in trash
  • 08:36 – Calling up an estate seller is not always the best way to go
  • 09:04 – Sharon is picky with her staff and makes sure they are fully background checked
  • 09:16 – There is no special insurance, just a bonding certificate
  • 10:31 – Sharon is in the tool room of another client which hadn’t been cleaned for 50 years!
    • 10:48 – The tool room had layers of dirt and a lot of mice
    • 11:00 – Sharon found a cupboard with a tool shelf full of bank statements from the 1960s and 1970s
    • 11:41 – There were photos of the home owners from the 1930s which Sharon gave to the daughter
  • 12:17 – Reach Sharon at Betty Brigade
  • 13:00 – Are you a listener with a crazy story to share? Ping Leigh at crazyshitinrealestate.com

3 Key Points

  1. Hoarding is a disease.
  2. When working with a hoarder, always return what you find.
  3. Secure a bonding certificate to protect yourself and your clients from liability.

Credits

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