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Crazy Sh*t In Real Estate with Leigh Brown

Crazy Sh*t in Real Estate!—a podcast that will shatter the HGTV-induced veneer of real estate, and celebrate the challenges of working in this wild, wacky business.
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Crazy Sh*t In Real Estate with Leigh Brown
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Now displaying: June, 2019
Jun 27, 2019

What do you do when your client has to see a dragonfly to buy a house? You keep looking until you find one, of course! Bob Tompkins, a REALTOR® from Greenville, South Carolina, thought his client was a little quirky and unreasonable when she said a dragonfly was the sign she needed to decide on a home. Listen in to find out what happened – and learn how emotions and spirituality can play a part in people’s decision-making process, too. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com

Time Stamped Show Notes:

  • 00:50 – Introducing Bob from Greenville, South Carolina; he serves the upstate area
  • 00:55 – He’s been in real estate for 3 years, both his parents are real estate agents, and he’s been with Re/Max for a year and a half
  • 02:30 – Bob’s CSIRE story
  • 03:15 – He has a quirky client; he was helping her and her husband buy a house
  • 04:05 – There was a dead dragonfly on the ground in front of a house she liked; she said she couldn’t buy it for that reason
  • 04:17 – She said that she needed to see a dragonfly to know which house to buy; he didn’t know how that would ever happen
  • 05:09 – At the tenth house, she knew it was the one; he was thinking that there had to be a dragonfly
  • 05:27 – She loved everything about the house; they opened the sunroom and there were two glass dragonflies on a table
  • 05:40 – She decided at that moment that she’d buy the house; they bought the house and remodeled it
  • 06:35 – Lessons from the story
  • 06:45 – The right house makes itself appear
  • 07:30 – People get emotional and spiritual about selecting their home; be understanding about the fact that it isn’t always logical
  • 08:20 – People buy on emotion, too, not just logic; the average realtor tries to sell it anyway, the exceptional realtor respects the buyer’s needs
  • 10:50 – Advice for consumers calling a brand
  • 11:00 – You should ask about agent retention; if they can’t keep their agent, they’re not doing something right
  • 11:50 – Advice for REALTORS® who should move but are scared
  • 12:00 – If you aren’t growing, you have nothing to lose; just pull the trigger, move, and get jumpstarted
  • 13:10 – A move gave Bob energy
  • 13:55 – How to get in contact with Bob: Facebook

3 Key Points

  • The right house makes itself appear!
  • Selecting a home isn’t always based purely on logic.
  • Great REALTORS® ask questions and respect people’s needs.

Credits

Jun 13, 2019

LeAnne Long knows when enough is enough! LeAnne, a broker, owner, and REALTOR® of 22 years, walked away from the closing table when a client was being a jerk– which turned out to be a good move. The client checked himself, signed, and now he and LeAnne are buds. Listen in to find out why it’s important to be strong and assertive for your clients and yourself.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:40 – Introducing LeAnne, a broker, owner, and REALTOR® of 22 years with RE/MAX around Atlanta out of Conyers, Georgia
  • 03:05 – The importance of respect and asking the right questions right off the bat
  • 03:20 – Ethics in real estate is LeAnne’s biggest pet peeve; late calls, last minute showings, people no knowing their clients are a few examples
  • 05:30 – People want instant gratification; LeAnne handles it be keeping it light, funny, and friendly
  • 06:40 – She helps clients understand the seriousness of the transaction so no one wastes time
  • 07:40 – LeAnne’s CSIRE story
  • 07:45 – At the closing table, a client from New York was being a jerk; he kept wanting more and more after agreements had already been made
  • 08:25 – She took everything off the table, said they weren’t doing it, and left the room; the commission was about $20,000 for her and the other agent
  • 08:50 – He was shocked and LeAnne said she’d rather someone else get the house who wants it
  • 09:30 – The man chased her to the parking lot and they closed the deal; now they’re friends
  • 11:11 – Lessons from LeAnne’s story
  • 11:15 – Stand up for yourself and your clients; be respectful of others and their personal time
  • 11:20 – Always have information on your client; it’s unsafe not to
  • 12:10 – If a client is put off by questions before showings, explain that if it were their wife or daughter they’d want the same precautions for them
  • 13:04 – Sometimes you must be strong and assertive
  • 13:40 – How to contact LeAnne: online, on her website leannelong.com, by email, or by phone at (770)922-4222

3 Key Points

  1. Ask the right questions while keeping it light and friendly.
  2. Be safe and uphold policies that make it so agents are safe with clients.
  3. Being strong and assertive – in a good way.

Credits

Jun 6, 2019

If a client looking over her shoulder and saying, “I hope my husband doesn’t think you’re my boyfriend,” isn’t a red flag, I don’t know what is! Luckily, Tim Ogle, a long-time REALTOR® and Air Force retiree was armed and connected to people who could help and poke fun at him a little bit, too. Listen in to find out how Tim handled a drunk, suicidal, and thieving client – and why this crazy story may not be over yet.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 01:00 – Introducing Tim, a REALTOR® since 2006 when he retired from the Air Force
  • 01:07 – He started as his wife’s assistant, but that lasted 2 week until she fired him; they split the business up, he took buyers and she took sellers
  • 02:22 – Advice for husband and wife teams: Know and set specific job descriptions
  • 04:30 – Tim’s CSIRE story
  • 04:35 – It started with a client who wanted to go out to look at homes; she had to be prequalified first
  • 05:00 – She called 5 minutes before the appointment at their satellite office and canceled because her car broke down; she asked if he could pick her up
  • 05:30 – He went to her house and her teenage daughter answers the door; he picked up the client and they drove to the first house
  • 06:00 – On the drive, the woman said, “I hope my husband doesn’t think you’re my boyfriend’; her speech becomes slurred
  • 06:30 – She appears very drunk and reveals that she’s in an abusive relationship; she said she wants to find a home so she can divorce her husband and move on
  • 07:10 – She said she wanted to end her life and had taken pills with a fifth of vodka; he calls 911 and starts towards the hospital
  • 08:00 – He’s armed and cannot enter the hospital with a concealed weapon; she’s freaking out and tries to exit the car on the interstate
  • 08:40 – He couldn’t say he was armed in front of the suicidal woman, which is why he asked the dispatcher to have law enforcement meet him at the hospital
  • 09:00 – Police never arrived at the hospital, so he took her in; people knew him because he had worked for the fire department
  • 10:00 – He secured his weapon and came back in to make a statement; he thought that was the end of it
  • 10:30 – A few hours later, he gets a call from someone at the fire department who says, “What kind of a shit-magnet are you?”
  • 11:15 – The woman had tried to take an officer’s gun; around town, that officer would refer to the woman as Tim’s girlfriend as a joke
  • 12:00 – Fast forward two years and one of his agent’s car got stolen; the agent’s purse was on a desk and someone had taken her wallet and car keys
  • 13:00 – The same woman had come back and stolen the car; she called the agent to apologize while Tim was there and he recognized her name
  • 13:14 – He called 911 and gave the woman’s name and address; while she had the car, she got it detailed and got an oil change using the client’s credit cards
  • 13:50 – She came back with the car and the police showed up; it was the same officer that called the woman Tim’s girlfriend
  • 14:15 – She spent some time in jail; since then they’ve moved from Nebraska to Arizona
  • 14:40 – The woman moved to Arizona a few months after they did; the story may continue
  • 15:30 – Lessons from Tim’s story
  • 15:38 – It’s good that Tim had connections from his life before real estate; it’s also great how Tim acted quickly and helped her
  • 16:50 – Have a safety protocol for yourself and your clients; you don’t know what could happen in vacant homes or with strangers
  • 17:45 – The first time you meet a client, it must be at the office
  • 18:30 – How to contact Tim and Team Ogle: com or on Facebook

3 Key Points

  • Have a clear, well-defined job description – especially when working with a spouse!
  • Have safety protocols in place for yourself, your team, and your clients.
  • Your client’s health and safety comes first.

Credits

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