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Crazy Sh*t In Real Estate with Leigh Brown

Crazy Sh*t in Real Estate!—a podcast that will shatter the HGTV-induced veneer of real estate, and celebrate the challenges of working in this wild, wacky business.
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Crazy Sh*t In Real Estate with Leigh Brown
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Now displaying: Page 3
Nov 28, 2019

Don’t think you need an LLC as a real estate investor? Think again! Jennifer Gligoric, the owner and co-founder of Leafy Legal Services, has seen all the ugly that comes with not having your assets protected. She helps her clients put structures and layers of protection in place so they aren’t left exposed in legal situations. Listen in to hear Jennifer’s CSIRE story, and learn how the victims could’ve saved tens of thousands in legal fees had they had an LLC in place.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 01:30 – Introducing Jennifer and what she does
  • 02:10 – She is the co-founder and owner of Leafy Legal services; they help real estate investors with asset protection and estate planning
  • 02:30 – She started with a law firm and has been an entrepreneur for 20 years; she knows why businesses tank and it’s always HR
  • 03:40 – She helps entrepreneurs put structure and layers of protection in place; lawsuits are rampant and its easy for a lawyer to put a lien against a property
  • 06:00 – Why it’s important to protect your assets
  • 06:20 – Lawyers look at the value of your assets, not what you owe
  • 07:00 – Jennifer’s CSIRE story
  • 07:00 – This wasn’t her personal story, but she dealt with in an ancillary way
  • 07:15 – A realtor sold a home that was never disclosed to have been a meth house
  • 07:20 – The family who moved in started to get sick, as did the neighbors, and the landlord got sued
  • 07:40 – The lawyers attached lien after lien to every piece of property they could – none of their property was protected
  • 08:00 – The people had to spend $62,000 of legal fees just to prove they didn’t know the house was a meth house
  • 08:30 – How the mess could have been less messy
  • 08:40 – The family was decimated by legal fees just to prove they didn’t know; they had to hire great lawyers because the suing family also had great lawyers
  • 09:00 – Jennifer’s firm could’ve helped avoid liens; she could’ve set them up from the beginning so their assets were protected
  • 10:00 – With Leafy, there would’ve been nothing for the lawyers to “get” and lien
  • 10:50 – On having an LLC
  • 11:00 – You want anonymity; you want to transfer house deeds out of your name as soon as you buy them
  • 12:30 – How to contact Jennifer (she can work in all 50 states!)
  • 13:00 - Go to leafylegalservices.com to book a consult
  • 13:30 – Type in the code crazyshit2019 for $51 off

3 Key Points

  • It’s always HR!
  • You DO need to protect yourself and your assets.
  • Get an LLC and protect your assets!
Nov 14, 2019

I know, I know, you hate politics! But stay with me and don’t forget that politics directly impact you and your clients! Emily Chenevert, Chief Executive Officer at the Austin Board of REALTORS®, is a passionate lobbyist who gets the importance of having the people’s best interest in mind. She understands the power of negotiation and recognizes that we must learn to give and take when making big decisions. Listen in to learn what makes REALTORS® a unique group and learn some things to ask the elected public officials in your city. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com

Time Stamped Show Notes:

  • 01:30 – Introducing Emily, the Chief Executive Officer at Austin Board of REALTORS® and Host of the ScratchThat podcast.
  • 01:50 – She is a self-proclaimed “Association Junkie” and does lots of political advocacy work
  • 03:50 – She understands that politics are important to have the people’s best interest at hand; the best REALTORS® pay attention
  • 05:00 – Emily’s CSIRE story
  • 05:15 – She is a young and female lobbyist in Texas, which is rare; her second child had medical issues so she was in the hospital for 6 weeks
  • 05:40 – While in the hospital, she led over 8 independent expenditure campaigns in elections for city council; she took phone calls and meetings 
  • 06:00 – The questions we should be asking elected officials
  • 07:15 – In Austin, TX the concern is for quality of life; Austin has grown so rapidly and is struggling with the infrastructure to support this new growth 
  • 08:30 – How Emily sets aside her personal beliefs in order to speak for the community and be productive rather than divisive
  • 08:45 – Her father was an elected official and her whole family are democrats; her father thought she had sold her soul to the devil when she joined the association as a lobbyist
  • 08:52 – He thought all REALTORS® are Republican and conservative; this is untrue
  • 09:11 – Emily believes “we are a purple power REALTOR® party”; there are times she has to shelf her own beliefs
  • 09:30 – There’s a lot of grey area; negotiation, give and take are necessary for growth overall
  • 11:10 – We’ve lost mutual respect and healthy discourse; we want purists but we are a nuanced population
  • 13:10 – Lean into relationships and connection with the same power as you do in politics and sides; this can change the world 
  • 14:30 - REALTORS® are a 50/50 split and on both sides of the isle; that makes for good public policy positions 
  • 15:10 – Emily’s experience when buying her house
  • 05:25 – They built their first house with an 80/20 loan at 100% with a balloon note on the second part of the home; they thought home ownership was for everyone
  • 16:10 – She learned a lot about how/why transactions are structured the way they are; they rented it out for a while and had hard times 
  • 17:35 – How to contact Emily: by phone at (512)454-7636 ext.1000, by email at echenevert@abor.com, and on Instagram

3 Key Points

  1. Politics affect you so pay attention!
  2.  The best REALTORS® are an inch wide and a mile deep. They have a tight niche that they serve passionately. 
  3. We need to bring back mutual respect and healthy discourse!
Nov 7, 2019

We needed some spunk so we’ve invited Marki Lemons to the show! Marki Lemons, a REALTOR®, broker, educator, and speaker has got something to say about the fact that REALTORS® are entrepreneurs and need to start thinking like it! She’ll discuss the importance of having a business plan and niche to really succeed as a REALTOR®. Tune in to hear how education plays a role in everyone’s career, how it played a role in hers, and learn how you can network and learn at the same time.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com

Time Stamped Show Notes:

  • 00:30 – Introducing Marki, a broker, educator, and speaker who has been in real estate since 1999
  • 01:20 – Marki came in on the lending side then transitioned over to the selling side 
  • 04:13 – She’s in high demand for speaking and teaching; she got real-world experience before teaching 
  • 06:42 – She loves real estate but is grounded in education; she is happy within her niche
  • 09:00 – She understands the importance of educating the public as well as those within the real estate industry; she is precise and gives real answers
  • 12:30 – On REALTORS® being entrepreneurs
  • 12:47 - REALTORS® need a business plan and a niche to really shine; they should continue learning for the entirety of their career 
  • 13:30 – You can learn something new in every education opportunity; you can also network through those opportunities
  • 15:15 – On how she obtained her broker’s license and what she learned 
  • 15:50 – She learned that she could make more money with fewer transactions with a broker’s license
  • 16:35 – She learned about the MLS ID number and the local realtor’s association when she was first starting out and learned it was going to cost $1,200
  • 17:30 – She realized that she didn’t know anything despite the fact that she studies what she needed to get the license
  • 18:40 – On trying to get on the board of directors at the Chicago realtor’s association 
  • 19:45 – She wasn’t picked three times; they picked someone who wasn’t in the industry
  • 20:20 – She was told that she didn’t volunteer enough and that she should become a licensed real estate educator
  • 21:00 – She was put on the schedule to teach and got on the board of directors 
  • 22:50 – How to reach Marki: Type in her name across all channels and you’ll find her!

3 Key Points

  1. Acknowledgment that you don’t know everything makes you open to learn more. 
  2. Invest in your education!
  3. Not all REALTORS® are created equal. 

Credits

Oct 31, 2019

What’s up with the antiquated laws in Massachusetts? Kelly Catallo, a REALTOR® of 27 years in the Boston area, is shocked that there are still real estate laws that were put in place to reduce venereal disease. You heard that right! Listen in to hear all about it, plus hear some other crazy shit that you’ll never forget (although you’ll want to!).

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:30 – Introducing Kelly from the Boston area
  • 00:45 – She’s been in real estate for 27 years and has owned her company for 10 years; they deal with everything
  • 01:08 – She was a hairdresser before she worked in real estate
  • 02:30 – Kelly’s CSIRE story
  • 02:40 – They get many antiquated places in Massachusetts and have many crazy laws; if you aren’t married or next-of-kin you can’t own property together
  • 03:50 – Boston is more liberal but more expensive; a Section 8 voucher for a 3-bedroom is $3,000
  • 05:28 - The law was created to reduce the spread of venereal disease; you can’t rent, even today, for this reason in that area
  • 06:16 – She got a call from an attorney who is putting a lawsuit together that this law is a violation of our first amendment right
  • 07:50 – Another CSIRE story
  • 08:07 – She walked in on an owner of a property having sex with another man on the tenant’s dining room table; he was married and with four kids
  • 09:05 – The tenants were at work; he lost everything and is no longer married
  • 10:30 – What Kelly has heard about a fundraiser
  • 10:55 – Leigh’s Realtor Relief Foundation had a big fundraiser in November; it’s for people who need gap assistance until insurance payments come after disasters
  • 12:16 – The United Way is the worst organization; most money goes back into the overhead and not the cause
  • 14:00 – How to reach Kelly: by phone (781)844-5457, her website kellycatallo.com, or www.cosmopolitanrealestate.net

3 Key Points

  • Know your real estate laws!
  • Research the organizations where you choose to donate your money.
  • Check out the Realtor Relief Foundation.

Credits

Oct 24, 2019

Are you interesting in real estate investing? Reed Goossens, a serial entrepreneur, real estate advisor, speaker, and author, gives us some straight talk about what to consider when investing in real estate. Listen in to learn the strategies he implemented to improve cash flow, protect investments, and build his American Dream.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:50 – Introducing Reed, a serial entrepreneur, real estate investment advisor, author, and public speaker
  • 01:05 – Controls $150 million-worth of multi-family commercial real estate; he left Australia to chase his American dream seven years ago
  • 02:40 – The barrier to entry is lower in the U.S. than in Australia; he realized he needed to buy more low-income properties to make more of a profit
  • 04:05 – His strategy
  • 04:30 – If he was going to be on the lower end of the market, he needed a larger portfolio; his property manager was able to manage the portfolio, not just one property
  • 05:22 – Cash flow vs. equity advancement
  • 06:45 – You can improve cash flow by upgrading units to get more money and better tenants; always look for value-adds
  • 07:45 – On how value-adds have changed
  • 08:15 – They’ve changed across the country and are sustainable; it’s important to lean into amenities as square footage average lessens
  • 09:00 – On deals, investors, and partners
  • 09:30 – He works with partners and 3,200 different investors
  • 09:55 – He finds investors through his podcast, connections, and referrals; they have a partnership or share in particular LLCs
  • 11:30 – It’s important to ask better questions about investment real estate; it’s got many legal implications and complexities
  • 12:45 – How to contact Reed: You can find his podcast, books, and contact information on his website

3 Key Points

  • Know your attorney and tax advisor when getting into real estate investing.
  • Consider cash flow and equity advancement.
  • Working with the right team will make you successful.

Credits

Oct 17, 2019

It’s not often that someone has to kick down the door of their own home! Toria Brown, a REALTOR® of three and a half years in Shenandoah Valley, VA, had to do just that when her property was incorrectly listed as foreclosed. Luckily, she had a great network and support system and was able to clear things up with a lawyer – and still flip the property quickly! Tune in to hear Toria’s advice on what to look for when searching for your agent, lender, and inspector dream team.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:30 –Introducing Toria, her journey, and why she loves the show
  • 01:00 – The show reminds her that she’s not alone in REALTOR® crazy town; it’s an amazing industry with variety and adventure
  • 02:30 – She has learned to pre-game people on the home inspection
  • 03:15 – She lives in the Shenandoah Valley in VA with an office in Augusta County; she’s been in real estate for three and a half years
  • 04:20 – She is a farm wife and her mother bought and sold shithole houses when she was a kid; her cousin told her to get into real estate
  • 06:00 – Toria’s biggest piece of advice for new REALTORS®: Find an office with a strong support system and helpful mentors
  • 08:15 – Toria’s CSIRE story
  • 08:30 – She’s encountered trashed homes with beer bottles, a marijuana odor, and guns; she’s also walked into a home with an unexpected naked person
  • 09:05 – She and her mother bought a house to flip; she got to the house and there was a foreclosure sticker on the front, she couldn’t get ahold of anyone
  • 10:10 – She kicked her own door in and the place was trashed; she wondered what would’ve happened if someone planned to live in that home
  • 10:45 – She called the cops and a lawyer to clear that the house was hers and they were foreclosing the wrong house
  • 15:35 – It ended well and sold quickly, 4 days above list
  • 13:15 – On choosing who to work with
  • 13:30 – Find people who will answer when you call, including your agent, lender, and inspector
  • 14:40 – How to reach Toria: by cell phone at (540)460-3246 or at her office (540)943-0085 ; her email is tbrown.odrva.com 

3 Key Points

  • There’s still everything to learn after you get your real estate license.
  • Find a brokerage that is supportive and happy to mentor you.
  • Nothing’s ever perfect.

Credits

  • Audio Production by Chris Mottram
  • Show Notes provided by Melissa Valder
Oct 10, 2019

If it’s not icicles inside a flooded house it’s a tricky sale with a prejudiced client! Bill Hamburg, a REALTOR® in both Pennsylvania and New Jersey, is back on the show and ready to share another story and some more crazy shit. This time around, he’ll share how he talked someone with a “For Sale By Owner” sign to let him list their property – not without some hiccups, of course! Tune in to hear how Bill marketed a house on a highway, handled a prejudiced client, and overcame a failed septic inspection.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:30 –Bill’s last CSIRE story: “The Icicle House”
  • 01:30 – He went to a property and heard a “waterfall”
  • 01:50 – Water was gushing from the second floor onto the first from a broken pipe; it was February, the owner had left the water on and there were icicles everywhere
  • 02:20 – Introducing Bill; a REALTOR® out of Horsham, PA who is associated with both RE/MAX and Keller Williams
  • 03:15 – They started with Keller Williams but a few years ago it made sense to switch over to RE/MAX; in New Jersey they’re new, so they’re still with Keller Williams
  • 04:50 – Bill’s CSIRE story
  • 05:00 – In 2007 when he was in the business for a little over a year, he saw a “For Sale By Owner” sign
  • 05:55 – Realtors know contracts and keep their clients out of court; FSBO sales are tricky and can be difficult
  • 07:00 – Bill called the number on the sign and the man said he didn’t need a realtor; Bill convinced him to let him see the house to diagnose why it wouldn’t sell
  • 07:35 – He was trying to sell during the downturn; the house was in a good address and was a rehabbed home
  • 08:12 – The guy was asking $300,000 but it was too high and on a highway; Bill offered some marketing ideas to improve his chances of finding a buyer
  • 09:10 – He talked the guy into letting him list the property and he listed it for $315,000; he got showings and an offer
  • 10:40 – The man said he couldn’t sell the property to that person; the septic system failed inspection and the buyer was coming back for repairs
  • 12:00 – The agents were the ones who should manage expectations and get the transaction to close
  • 13:05 – In the end it worked out; he didn’t really care who moved in
  • 13:35 – If the house had been sold FSBO, it would’ve been sold with a failing septic system; this raises concerns of the law
  • 13:45 – The lesson
  • 14:00 – It shouldn’t matter who buys your house; all that matters is if the money’s green
  • 15:00 – A REALTOR® is there to mediate the transaction and ensure everything is done properly and fairly
  • 15:20 – How to contact Bill: by phone (215)206-1980 and email bhamburg@pahouselink.com

3 Key Points

  • For Sale By Owner is not a good idea!
  • It shouldn’t matter who’s buying the house.
  • The job of a REALTOR® is to facilitate a smooth transaction and keep the clients out of court.

Credits

  • Audio Production by Chris Mottram
  • Show Notes provided by Melissa Valder
Oct 3, 2019

Are your assets, LLCs, and investment processes a “Royal” mess? Scott Smith of Royal Legal Solutions, a firm that provides asset protection for real estate investors, shares why his inspiration for building his business stemmed from his own need. Listen in to learn why he uses a series LLC, how he scaled quickly, and what he created so he could work smarter – not harder.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com

Time Stamped Show Notes:

  • 00:50 – Introducing Scott, an asset protection attorney and long-time real estate investor; he bought his first property in law school and flipped it to pay for school
  • 02:00 – He had problems getting through his first ten properties, so he created a system and team that works; now he helps others do the same
  • 02:30 – He worked in litigation for two years before turning towards real estate; he learned a lot about asset protection, insurance, and loopholes
  • 04:45 – Scott’s business
  • 05:00 – He went in on an auto body repair shop with a friend and there began his journey to entrepreneurship
  • 06:45 – He ran into real estate investing problems when he got into single family home investing; he started focusing on pivotal leverage points in investing for simplicity
  • 07:20 – He started using a series LLC and that helped him scale quickly and without more work; he holds his assets anonymously and has no extra paperwork
  • 10:00 – How he realized this was the best way to invest in real estate
  • 10:25 – He has a background in legal and tax, so he knew he needed to protect himself
  • 10:52 – It’s not hard to do; people don’t know the risks they take and how easy it can be to streamline operations and keep everything safe
  • 11:35 – Time freedom is created when you streamline processes, so you invest time now to have time freedom moving forward
  • 13:00 – He works in all 50 states but can’t appear in court for you; his price point ranges by client, but all get a roadmap during the consultation
  • 15:00 – He has a free LLC program available for a limited time at RoyalLegalSolutions.com; you can contact him and download his e-book there, too

3 Key Points

  • It’s important to keep your assets safe.
  • By streamlining processes you create time freedom for yourself.
  • Work with people who know what they’re doing – especially when it involves the law.

Credits

Sep 26, 2019

Public Service Announcement: Please keep your junk in your pants or in your trunk. Seem obvious? Not to Katie Townsend’s client! Katie’s a long-time REALTORÒ in Parsons, Tennessee who learned a valuable lesson about safety early in her career. Tune in to hear what she saw, what she learned, and why she’s a better professional because of it.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:45 – Introducing Katie, a REALTORÒ of 15 years in Parsons, Tennessee who owns her own firm
  • 01:45 – She will be president of her association next year
  • 04:20 – On buying and selling real estate
  • 04:40 – It’s a very professional business; the consumer is getting wiser and people in the industry who are professional thrive
  • 05:20 – People don’t know what goes on at the back-end
  • 07:30 – Katies CSIRE story
  • 07:45 – It has to do with safety; a gentleman was paying cash and wanted to see remote properties
  • 08:08 – On the drive, he pulled out his “junk”; she didn’t have cell service and she made an excuse to leave him ASAP
  • 11:00 – What Katie has learned
  • 11:15 – She could’ve been in a dangerous situation; now she leaves a list at her office and lets people know where she’s going to be
  • 12:00 – She also keeps two guns with her at all times; her husband gave her a gun for Valentine’s Day, too
  • 12:56 – Ask better questions before you spend alone time with clients; it makes you a better professional
  • 14:48 – Be responsible for yourself
  • 15:05 – How to contact Katie: her website

3 Key Points

  1. Buying and selling real estate is an adult job.
  2. Be safe – crazy things can happen!
  3. Ask better questions to elevate yourself as a professional.

Credits

Sep 19, 2019

I’m sorry, did you say Sunset Avenue or Gun-set Avenue? Aaron Fragnito, founder of Peoples Capital Group and successful real estate investor, gives us the nitty-gritty truth about being a landlord. Tune in as he shares about his greatest challenges, biggest shocks, and most valuable lessons that have shaped the way he runs his business today. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:45 – Introducing Aaron, a real estate investor
  • 01:30 – On being a landlord
  • 01:45 – It’s not as easy as you’d think; Section 8 annual inspections, the neighborhood, and difficult tenants can make it hard to get an income from the property
  • 03:15 – You need to pick and choose your tenants to fit what you want
  • 03:45 – What he looks for in a tenant and why
  • 04:00 – Credit checks and checks on evictions are a good place to start; interview them, see how they speak, and notice how they take care of their car
  • 05:22 – He had a bad experience with a tenant who didn’t take care of the property; he visited and it looked like a third-world country, they were living so poorly
  • 06:50 – His property manager walks through each unit every 6-8 months now
  • 07:47 – They ended up selling the building; they were unable to evict the tenants
  • 12:20 – On vetting your tenants and using property managers
  • 12:42 – If you interview your tenants well, you’ll profit more and have a better experience as a landlord
  • 13:25 – His partner does a 30-second walk-through of their current home as part of the interview process
  • 14:00 – Aaron’s piece of advice: Diversify
  • 14:38 – They buy an apartment building every quarter and have tons of syndications; they’ve cracked the code to profit in their area
  • 15:20 – Get out there, meet people, ask questions, and connect
  • 16:45 – How to contact Aaron: peoplescapitalgroup.com

3 Key Points

  • Being a landlord isn’t always as easy as it seems.
  • Vet your tenants!
  • Connect with others to learn, partner, and connect.

Credits

Sep 12, 2019

What makes commercial real estate interesting? Jef Conn, an industrial, office and investment specialist, reveals how a company like Chick-fil-a chooses a location and why he’s always got some cash on-hand. Listen in to hear why he calls his competitors friends, why he wants a unified platform, and why he’s a con-man.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 01:30 – Introducing Jef, a West Texas commercial real estate expert
  • 01:45 – He is good with numbers and has a personality that fits industrial and commercial real estate; it’s very cut and dry
  • 04:10 – If he comes across a homeless person or squatter, he gives them cash, respect, and asks them to leave
  • 05:20 – On how Chick-fil-a chooses a location
  • 05:42 – They find the best location based on demographics, neighbors, location, and average household income
  • 06:50 – Using RPR to determine demographics
  • 07:12 – He has access to some additional demographics because he is a CCIN
  • 08:30 – They have an opportunity zone overlay for people who have money to spend; it helps disadvantaged communities
  • 10:35 – Jef’s local action to protect private property rights
  • 11:00 – He worked with a group to fight against law prohibiting “social gatherings” from occurring in short-term rental properties
  • 13:40 – On sharing best practices with colleagues
  • 14:00 – He calls his competitors friends and appreciates his association connections; they do so much for their community quietly and humbly
  • 15:15 – He didn’t realize how much his colleagues give back
  • 15:38 – On having one centrally-located platform
  • 16:00 – He thinks having three platforms is absurd; NAR should create one
  • 17:35 – How to contact Jef: email jconn@cbcworldwide.com or phone (806)787-4779

3 Key Points

  • Take care of your community and help people – including squatters.
  • Wealth can be built tax-free as part of the opportunity zone.
  • Talk to connected people and stay posted on what’s happening in your area.

Credits

  • Audio Production by Chris Mottram
  • Show Notes provided by Melissa Valder
Aug 15, 2019

Do you want to be your client’s real-life Wizard of Oz and give them what they never even thought possible? Steve Sims, a speaker, coach, author and master of making things happen, has some invaluable advice for REALTORS® who really want to WOW their clients in today’s solution-based economy. Listen in to learn how you can give people more than what they want – even before they know it’s possible.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:50 – Introducing Steve, a speaker, coach and author of Bluefishing
  • 02:50 – He believes people overthink marketing; he helps people market effectively, especially those in real estate
  • 04:40 – Communication fixes things that otherwise look complicated
  • 04:50 – People don’t clearly ask for what they want; they ask for what they think is possible
  • 06:06 – On giving people more than what they want
  • 06:20 – Think, dream and vision for your clients to go beyond being a service provider
  • 11:00 – We settle because we’re afraid of failing and being seen as a failure; our greatest achievements come from our greatest failures
  • 15:45 – On his book and work
  • 16:00 – He speaks globally, likes to grow, and loves to help people get out of their own way
  • 17:00 – A second book is in the works
  • 17:20 – On what he wants from a REALTOR®
  • 18:15 – He wants someone to solve a problem and tell him what he needs to know
  • 19:50 – Give answers to questions people don’t know to ask
  • 20:35 – On his tag-team relationship with his wife
  • 21:20 – His wife knows how to ask questions and communicate
  • 22:20 – His wife didn’t like their current property at first; they made a pros and cons list and eliminated the problems she didn’t like
  • 25:00 – On listening to both sides
  • 25:05 – Usually one person in the relationship makes the ultimate decision; determine that person but keep both sides in mind
  • 26:40 – Steve’s wife has ultimate veto power because she needs to be happy in the home
  • 27:15 – We’re in a solution-based economy
  • 28:00 – How to hear more from Steve – Read Bluefishing, listen to his podcast The Art of Making Things Happen, check out his website, and find him on all social media channels

3 Key Points

  • Go beyond providing a service by giving more than what you’re asked for.
  • Don’t settle. Don’t be afraid to fail.
  •  Solve more and be the “who” people need.

Credits

Aug 8, 2019

Question: When do you know a listing appointment has taken a turn? Answer: When the conversation topic changes from the home to penises and circumcisions! You heard it here first, folks! Paula Brahan, a REALTOR® in Hattiesburg, MS, has been on the show before, but we had to bring her on again to share her most recent crazy shit. Listen in to find out what the heck happened – and learn what crazy things her client had been collecting.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com

Time Stamped Show Notes:

  • 01:20 – Introducing Paula Brahan; a REALTOR® in Hattiesburg, MS who has been in real estate for 5 years
  • 02:20 – She was a nurse for 23 years and worked in psychiatry; she knows how to deal with crazy
  • 02:50 – Paula’s CSIRE story
  • 03:08 – She went to a listing appointment 30 minutes away; it was a rural community
  • 03:30 – The cigarette odor was very strong inside; the home was neat but the woman “collected” a lot of things
  • 04:30 – There were a couple rooms that they had not entered because of the amount of “collections” inside
  • 05:00 – She was very concerned about her things; Paula tried to change the conversation to the issue of the cigarette odor
  • 05:44 – She suggested some ways to part with the belongings, like taking photos and making albums of the belongings
  • 06:30 – The appointment took a turn when the woman said her middle son was circumcised and she kept the little plastic piece in a scrapbook
  • 08:02 – Another CSIRE story
  • 08:30 – A woman’s husband died three days before closing
  • 09:00 – How to get in touch with Paula: text (601)606-6686, call her office at (601)668-1600, or visit her website

3 Key Points

  • Being a psychiatric nurse and being a REALTOR® isn’t that different.
  • Some people collect everything.
  • Be mindful of how you inform someone about their home’s odor or messiness.
Aug 1, 2019

Want to imagine what a flooded home filled with 60 cats smells like? Well, no need to guess because Rod Meyer can tell you! Rod Meyer is a REALTOR® from Grand Forks, North Dakota whose whole family is in real estate. Tune in hear about the destroyed “cat house” (that sold!) and the silly things he’s had to do to get approval from FHA appraisers.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:50 – Introducing Rod, a REALTOR® of 10 years in Grand Forks, ND; he and his wife have a brokerage and he feels he’s a magnet for strange real estate happenings
  • 01:35 – All four of his kids are in real estate in one way or another; his wife thinks everyone should sell real estate
  • 02:40 – They all talk about real estate around the dinner table
  • 03:00 – CSIRE stories
  • 03:10 – His wife walked into a home when the owner said, “Come on in, it’s open” and the man was sitting on the couch in his underwear smoking a doobie
  • 03:15 – Rod’s attorney friend asked him to look at a property on a sunny day at 20 below with three feet of snow
  • 03:30 – They walked into the house and walked back out because of the smell; there was four feet of water in the basement from broken pipes
  • 04:08 – The neighbor was supposed to be in charge of the propane tank to keep the heat on all winter but had forgotten
  • 04:25 – He and his son pumped the water out; there were 60 cats on the property that had been crawling through the ducts
  • 05:30 – They listed the property for $100,000, it was 15 acres on a creek, and it got sold; the guy eventually got divorced and built a new house
  • 07:15 – It took two days to pump the water out and there was cat hair everywhere; beds and clothes were floating everywhere
  • 08:55 – He’s shocked that someone bought it; there’s a buyer for everything
  • 10:20 – Silly FHA loan requirements
  • 11:40 – Rod had to paint a chicken coop and garage off the property per the request of an appraiser; the husband of the seller had died shoveling snow
  • 14:00 – How to reach Rod: email meyerr6@gmail.com or by phone (701)739-1716

3 Key Points

  • There’s a buyer for everything!
  • Sometimes appraiser requirements are silly.
  • The real estate is NOT like what you see on HGTV.
Jul 25, 2019

Today’s theme is “Be like Rose” – and soon you’ll find out why. Rose La Pira, a REALTOR® of 36 years in Bergen County, has some wise tips for newcomers in the industry. Listen in to learn her effective open house strategy, what she thinks about volunteer work, and why she’ll never photograph a house without a walkthrough and checklist again. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com

Time Stamped Show Notes:

  • 00:50 – Introducing Rose; she lives in New Jersey and sees New York from her home windows and has been in the business for 36 years
  • 02:03 – She lives minutes from New York in Bergen County, New Jersey; many people want to live in that area
  • 02:20 – She’ll get her realtor emeritus pin in 4 years; it was hard to go from 7,000 square feet to a 39th floor condo
  • 05:20 – What Rose has experienced along the way
  • 05:40 – To pack up anything you don’t need and make sure everything is in great condition during showings and photoshoots
  • 06:30 – Rose’s CSIRE story
  • 07:00 -She sold a million dollar home that was beautifully staged; when she went back with a photographer, it was a mess
  • 07:18 – They never photographed two rooms because they were packed with stuff
  • 07:40 – She learned to always have checklists and to check out the house before the photographer comes
  • 08:55 – On open houses
  • 09:05 – She thinks open houses are better during odd hours for a shorter amount of time; everyone comes in at the same time and is more serious
  • 11:20 – Always have a partner with you when you do an open house
  • 12:05 – A message for others in real estate
  • 12:30 – Get involved, be known, collaborate, and connect; the benefit is that people will want to do business with you and trust you
  • 14:20 – Consumers should select REALTORS® who are involved in their community
  • 15:15 – She’s happy to mentor others in the industry
  • 16:05 – How to contact Rose: email RoseLaPira@remax.net, call (201)615-7232, or visit her website 

3 Key Points

  • Have checklists so you don’t forget anything!
  • Do something different than your competition.
  • Be like Rose by getting involved and mentoring others.
Jul 18, 2019

Don’t sign eviction papers just because a deputy asks you to! Candy Owens, a REALTOR® in Chapel Hill, was showing a home when a deputy and an official came to the door and tried serving her eviction papers – despite the fact that she wasn’t the right person to be asking. Listen in to learn how Candy finally convinced them that she – and her clients – weren’t the homeowners, and learn why it’s so important for REALTORS® to know what’s going on in local politics. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:50 – Introducing Candy, a REALTOR® with Berkshire Hathaway HomeServices York Simpson Underwood Realty whose office is in Chapel Hill; she’s been in the business for 10 years
  • 01:45 – For the first two years she worked part-time and helped other professionals to learn the business; she still has an ongoing mentor
  • 04:30 – The reality in Chapel Hill
  • 04:44 – There’s not much land left for development; there’s an aging inventory and new construction is south in Chatham County
  • 05:30 – The regulatory environment has impacted new construction and is the biggest obstacle
  • 06:25 – Buyers and sellers don’t understand the macro-picture
  • 06:42 – Schools, infrastructure, and roads have to be considered before new housing can be built
  • 06:50 – Realtors must understand how local elected official decision-making affects families and the real estate market
  • 10:00 – Candy’s CSIRE story
  • 10:05 – She was showing a couple a house in Hillsborough; they met the husband at the house at lunchtime
  • 10:40 – The doorbell rang while they were inside; Candy went to answer the door while the couple went to the backyard
  • 11:00 – At the door there was a deputy and a nicely-dressed woman with a clipboard; they tried serving her eviction papers
  • 12:03 – She explained that she was a REALTOR® but the lady didn’t believe her; she then tried to serve the papers to her clients
  • 13:00 – They called Candy’s office, the husband’s office, and checked ID’s; she called the listing agent afterwards to let them know that the owners were getting evicted
  • 15:30 – How to contact Candy: by email at owens@bhhsysu.com or by phone at (919)698-9427

3 Key Points

  • It’s important to have a coach/mentor.
  • Realtors need to be up-to-date on local politics.
  • Don’t sign eviction papers just because a deputy asks you to!
Jul 11, 2019

When’s the best time to discover that your spouse has 3 ex-husbands...and they’re all dead? Why, at the closing table, of course! Phil Treadwell, a regional manager and VP of development for Mason-McDuffie Mortgage, podcaster, and co-founder of the Industry Syndicate, didn’t see the black widow until her husband did, and even then, the property still closed. Listen in to find out what happened – and learn some useful parenting tips that’ll help you raise kids that aren’t assholes. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:50 – Introducing Phil, the VP of Development and Regional Manager for Mason-McDuffie Mortgage Corporation who has been in the industry for 15 years
  • 01:36 – He’s the host of the Mortgage Marketing Expert podcast and co-founder of the Industry Syndicate
  • 01:55 – He’s been all over the industry for the past 15 years
  • 03:00 – Phil’s CSIRE story
  • 03:15 – It’s funny how people get into the mortgage industry; Phil’s funniest story was during a closing
  • 03:50 – He was working with a middle-aged couple with no kids and everything was going well
  • 04:17 – They sit at the closing table and there’s an AKA form (Also Known As) that indicates if a person has ever used any other name
  • 05:08 – The woman has 5 different last names on her AKA form; the husband looked over and asked what they were
  • 05:25 – One was her maiden name, one was her husband’s last name, and the other three were from her three ex-husbands
  • 05:30 – The husband said, “What other marriages?” and, “Where are they?”
  • 05:46 – She said that they had all died and he asked how; at that point the closer suggested they leave and let them talk it through
  • 06:30 – The guy came out and said they were ready for closing and nothing else was mentioned about the ex-husbands
  • 07:55 – Funny ways people end up in the lending industry
  • 07:50 – His favorite story is of a teller of a bank who got robbed at gunpoint twice; he tried to quit and was put in the mortgage department instead
  • 09:10 – How parents can get their kids ready for their first purchase
  • 09:18 – Teach the value of hard work and a good work ethic
  • 10:22 – Raise kids that aren’t entitled and want to achieve goals; prepare them for the world
  • 12:20 – On budgeting after you buy a home
  • 12:34 – Many people ask about how to position themselves to buy a home and don’t consider the budgeting required to maintain a home once you own it
  • 13:34 – Have pride and satisfaction in your purchase and teach your kids to work for what they have
  • 14:40 – How to contact Phil: his website and on all social channels as @philtreadwell 

3 Key Points

  • Watch out for black widows!
  • You never know what’s going to happen or where you’ll end up!
  • Don’t raise assholes.
Jun 27, 2019

What do you do when your client has to see a dragonfly to buy a house? You keep looking until you find one, of course! Bob Tompkins, a REALTOR® from Greenville, South Carolina, thought his client was a little quirky and unreasonable when she said a dragonfly was the sign she needed to decide on a home. Listen in to find out what happened – and learn how emotions and spirituality can play a part in people’s decision-making process, too. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com

Time Stamped Show Notes:

  • 00:50 – Introducing Bob from Greenville, South Carolina; he serves the upstate area
  • 00:55 – He’s been in real estate for 3 years, both his parents are real estate agents, and he’s been with Re/Max for a year and a half
  • 02:30 – Bob’s CSIRE story
  • 03:15 – He has a quirky client; he was helping her and her husband buy a house
  • 04:05 – There was a dead dragonfly on the ground in front of a house she liked; she said she couldn’t buy it for that reason
  • 04:17 – She said that she needed to see a dragonfly to know which house to buy; he didn’t know how that would ever happen
  • 05:09 – At the tenth house, she knew it was the one; he was thinking that there had to be a dragonfly
  • 05:27 – She loved everything about the house; they opened the sunroom and there were two glass dragonflies on a table
  • 05:40 – She decided at that moment that she’d buy the house; they bought the house and remodeled it
  • 06:35 – Lessons from the story
  • 06:45 – The right house makes itself appear
  • 07:30 – People get emotional and spiritual about selecting their home; be understanding about the fact that it isn’t always logical
  • 08:20 – People buy on emotion, too, not just logic; the average realtor tries to sell it anyway, the exceptional realtor respects the buyer’s needs
  • 10:50 – Advice for consumers calling a brand
  • 11:00 – You should ask about agent retention; if they can’t keep their agent, they’re not doing something right
  • 11:50 – Advice for REALTORS® who should move but are scared
  • 12:00 – If you aren’t growing, you have nothing to lose; just pull the trigger, move, and get jumpstarted
  • 13:10 – A move gave Bob energy
  • 13:55 – How to get in contact with Bob: Facebook

3 Key Points

  • The right house makes itself appear!
  • Selecting a home isn’t always based purely on logic.
  • Great REALTORS® ask questions and respect people’s needs.

Credits

Jun 13, 2019

LeAnne Long knows when enough is enough! LeAnne, a broker, owner, and REALTOR® of 22 years, walked away from the closing table when a client was being a jerk– which turned out to be a good move. The client checked himself, signed, and now he and LeAnne are buds. Listen in to find out why it’s important to be strong and assertive for your clients and yourself.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:40 – Introducing LeAnne, a broker, owner, and REALTOR® of 22 years with RE/MAX around Atlanta out of Conyers, Georgia
  • 03:05 – The importance of respect and asking the right questions right off the bat
  • 03:20 – Ethics in real estate is LeAnne’s biggest pet peeve; late calls, last minute showings, people no knowing their clients are a few examples
  • 05:30 – People want instant gratification; LeAnne handles it be keeping it light, funny, and friendly
  • 06:40 – She helps clients understand the seriousness of the transaction so no one wastes time
  • 07:40 – LeAnne’s CSIRE story
  • 07:45 – At the closing table, a client from New York was being a jerk; he kept wanting more and more after agreements had already been made
  • 08:25 – She took everything off the table, said they weren’t doing it, and left the room; the commission was about $20,000 for her and the other agent
  • 08:50 – He was shocked and LeAnne said she’d rather someone else get the house who wants it
  • 09:30 – The man chased her to the parking lot and they closed the deal; now they’re friends
  • 11:11 – Lessons from LeAnne’s story
  • 11:15 – Stand up for yourself and your clients; be respectful of others and their personal time
  • 11:20 – Always have information on your client; it’s unsafe not to
  • 12:10 – If a client is put off by questions before showings, explain that if it were their wife or daughter they’d want the same precautions for them
  • 13:04 – Sometimes you must be strong and assertive
  • 13:40 – How to contact LeAnne: online, on her website leannelong.com, by email, or by phone at (770)922-4222

3 Key Points

  1. Ask the right questions while keeping it light and friendly.
  2. Be safe and uphold policies that make it so agents are safe with clients.
  3. Being strong and assertive – in a good way.

Credits

Jun 6, 2019

If a client looking over her shoulder and saying, “I hope my husband doesn’t think you’re my boyfriend,” isn’t a red flag, I don’t know what is! Luckily, Tim Ogle, a long-time REALTOR® and Air Force retiree was armed and connected to people who could help and poke fun at him a little bit, too. Listen in to find out how Tim handled a drunk, suicidal, and thieving client – and why this crazy story may not be over yet.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 01:00 – Introducing Tim, a REALTOR® since 2006 when he retired from the Air Force
  • 01:07 – He started as his wife’s assistant, but that lasted 2 week until she fired him; they split the business up, he took buyers and she took sellers
  • 02:22 – Advice for husband and wife teams: Know and set specific job descriptions
  • 04:30 – Tim’s CSIRE story
  • 04:35 – It started with a client who wanted to go out to look at homes; she had to be prequalified first
  • 05:00 – She called 5 minutes before the appointment at their satellite office and canceled because her car broke down; she asked if he could pick her up
  • 05:30 – He went to her house and her teenage daughter answers the door; he picked up the client and they drove to the first house
  • 06:00 – On the drive, the woman said, “I hope my husband doesn’t think you’re my boyfriend’; her speech becomes slurred
  • 06:30 – She appears very drunk and reveals that she’s in an abusive relationship; she said she wants to find a home so she can divorce her husband and move on
  • 07:10 – She said she wanted to end her life and had taken pills with a fifth of vodka; he calls 911 and starts towards the hospital
  • 08:00 – He’s armed and cannot enter the hospital with a concealed weapon; she’s freaking out and tries to exit the car on the interstate
  • 08:40 – He couldn’t say he was armed in front of the suicidal woman, which is why he asked the dispatcher to have law enforcement meet him at the hospital
  • 09:00 – Police never arrived at the hospital, so he took her in; people knew him because he had worked for the fire department
  • 10:00 – He secured his weapon and came back in to make a statement; he thought that was the end of it
  • 10:30 – A few hours later, he gets a call from someone at the fire department who says, “What kind of a shit-magnet are you?”
  • 11:15 – The woman had tried to take an officer’s gun; around town, that officer would refer to the woman as Tim’s girlfriend as a joke
  • 12:00 – Fast forward two years and one of his agent’s car got stolen; the agent’s purse was on a desk and someone had taken her wallet and car keys
  • 13:00 – The same woman had come back and stolen the car; she called the agent to apologize while Tim was there and he recognized her name
  • 13:14 – He called 911 and gave the woman’s name and address; while she had the car, she got it detailed and got an oil change using the client’s credit cards
  • 13:50 – She came back with the car and the police showed up; it was the same officer that called the woman Tim’s girlfriend
  • 14:15 – She spent some time in jail; since then they’ve moved from Nebraska to Arizona
  • 14:40 – The woman moved to Arizona a few months after they did; the story may continue
  • 15:30 – Lessons from Tim’s story
  • 15:38 – It’s good that Tim had connections from his life before real estate; it’s also great how Tim acted quickly and helped her
  • 16:50 – Have a safety protocol for yourself and your clients; you don’t know what could happen in vacant homes or with strangers
  • 17:45 – The first time you meet a client, it must be at the office
  • 18:30 – How to contact Tim and Team Ogle: com or on Facebook

3 Key Points

  • Have a clear, well-defined job description – especially when working with a spouse!
  • Have safety protocols in place for yourself, your team, and your clients.
  • Your client’s health and safety comes first.

Credits

May 30, 2019

Are you having trouble making those W-2s look real? Shirley Matlock, REALTOR® of 28 years and Certified Residential Specialist, recently had a deal fall through because the client admitted he couldn’t make his W-2s look real! Luckily, the lender Shirley used was an honest one, and they weren’t going to let the client negatively affect himself and others. Listen in to find out the lessons Shirley learned through this experience, and find out how to build yourself and your network so you know how to avoid – or get out of – these sticky situations.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:35 – Introducing Shirley, a Maryland Howard County REALTOR® of 28 years and Certified Residential Specialist
  • 01:45 – A “CRS” is like a real estate PhD; you must have taken certain courses and sold a certain amount to qualify
  • 03:30 – Shirley’s CSIRE story
  • 03:45 – The most current one is a referral story; a client’s neighbor wanted to buy the house he was renting
  • 04:10 – She went to the property and came up with a value; she called the landlord and the landlord said the owner was out of town for a month
  • 04:45 – She called back and the same man said the property management company owns the property; he was the property management company
  • 05:05 – They came up with a price but couldn’t get the clients W-2s; the client committed fraud and made fake pay stubs
  • 06:20 – The deal fell through; the man had never paid income taxes and couldn’t figure out how to “make a W-2 look real”
  • 06:30 – What happens next
  • 06:40 – The client had filled out an application with a lender; it’s up to the lender to report it if they want to
  • 07:20 – The lessons
  • 07:30 – People are harmed when people cheat the system; this is an example of why you need a good, honest lender
  • 08:40 – When you apply for a mortgage, you need valid documents proving your income; the banks aren’t always at fault for foreclosures
  • 09:30 – Advising buyers to use the trusted resources you have
  • 10:00 – Shirley gives her clients a few lender options to choose from and makes sure first-time buyers get their benefits
  • 11:30 – Shirley’s advice
  • 11:40 - REALTORS®, get as much education as you can in a variety of settings; you can never learn enough
  • 12:40 – Buyers and sellers, ask your REALTOR® what they’re currently learning and when they’re taking their state continuing education
  • 14:30 – How to reach Shirley: by email at shirleymatlock@remaxx.net and by phone (410)465-7777

3 Key Points

  • Find an honest, reliable lender who will play by the rules.
  • It’s best for realtors to work with people they know and have a relationship with.
  • Get as much education as you can! 

Credits

May 23, 2019

We’re going to play a game on today’s episode! Amy Hedgecock, a third generation property manager in High Point, North Carolina, has a crazy story of when she managed a property for some California investors who never even saw it. When the owner of the property finally flew over to see the property, he was shocked, scared, and given a knife by a tenant for protection before entering a “vacant” unit. Listen in and try to find out where, exactly, things went wrong – and learn how to make sure this never happens to you or your clients!

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:35 – Introducing Amy, a 3rd generation property manager in High Point North Carolina, who has been president of the North Carolina realtors
  • 02:30 – Amy’s CSIRE story
  • 03:00 – She has 500 single-family units and some apartment buildings; she enjoys bettering the properties so her investors have a better return on investment
  • 03:30 – Many California investors were buying investment properties; one bought an apartment building sight unseen and neither the buyer nor seller had a REALTOR®
  • 04:00 – Amy went out to the property and there was a lot of deferred maintenance; she got in touch with the new owners and they knew some money would have to go into it
  • 04:50 – There were apartments missing on the rent roll; it looked 100% rented but only because 7 units were unaccounted for
  • 05:20 – The heat was missing in the vacant units and tenants of other of the missing units had serious issues; the owners sent some money to fix the issues
  • 06:00 – She had hired off-duty police officers to guard vacant units because there were squatters; the rent money didn’t cover all the issues the place had
  • 06:30 – She had to evict half the building because they weren’t paying rent; an owner finally said they’d fly into town to see the place
  • 07:20 – She only went to the property with an officer because it was an unsafe place; when the owner arrived he said, “This place isn’t so bad!”
  • 07:50 – The police officer showed the guy a YouTube channel called “High Point Ghetto Fights” and a fight video was shot in front of his apartment
  • 08:40 – A prostitute from the building followed them while they showed the property to the owner; she yelled “I’m not working today!” to a group of men yelling at her
  • 09:45 – They enter a vacant unit that had been taken over by feral cats; one was dead and melted into the floor
  • 10:30 – The owner opened an old, disconnected refrigerator and it was disgusting; Amy laughed
  • 11:30 – When they reach the last row of apartments, the woman handed the property owner a knife to protect himself from someone in a vacant unit there
  • 11:55 – He skipped that unit and asked an officer to check it out; the property was resold shortly after that visit
  • 12:20 – Amy didn’t take on managing the property with the new owners
  • 12:45 – The lessons
  • 12:50 – The owners bought the property sight unseen, which was a mistake; they didn’t have rent rolls, reports, or P&Ls
  • 13:20 – If you aren’t going to have realtor representation, be smart about the questions you ask and the information you require before purchasing
  • 14:50 – It’s important to use professional property managers for your investment properties
  • 15:30 – REALTORS®, get connected with property managers to help your clients better
  • 17:30 – How to contact Amy: by email at amyhedgecock@gmail.com, by phone (336)883-1333, or at fowler-fowler.com

3 Key Points

  • Ask the right questions before purchasing!
  • Don’t short-cut your property management needs.
  • REALTORS® and property managers should be connected and help each other!

Credits

May 16, 2019

Buy a house from Al and he’ll paint it for you! Al Block, a REALTOR® for over 30 years in the greater Detroit area, sold the wrong house but committed to making it right. Luckily, he did – by painting an ugly room and communicating with his clients in a way that was honest and reassuring. Listen in to find out why accountability is so important and how Al’s community involvement really saved the game. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com

Time Stamped Show Notes:

  • 00:35 – Introducing Al, a REALTOR® for over 30 years
  • 01:00 - He’s an associate broker in the greater Detroit area and president of the Greater Metropolitan Association of Realtors
  • 01:37 – He’s co-owner of ReMaxx First
  • 02:20 – He made it in real estate at 19-years-old because he had some inheritance money and stuck with it; it was tough but he learned discipline and humility
  • 05:20 – Al’s CSIRE story
  • 06:00 – He was sponsoring and playing in a softball league; the comradery was extremely valuable
  • 07:10 – A man on another team asked Al for help to buy a house; they saw a home a little outside his price range and they couldn’t pull it off
  • 07:58 – Later, the listing’s price got reduced; Al called him to let him know and they drew up an offer
  • 08:13 – They faxed the paperwork and the seller accepted the offer; everyone was happy
  • 08:37 – He waited for them at the house and quickly realized that he had sold them the wrong house; they were standing in front of another one
  • 09:20 – The house looked the same in the picture and was in the same neighborhood; he asked them to come over to the house he was at
  • 09:48 – The house had more brick, needed painting, and didn’t have new appliances; they actually liked it better than the other one but it needed some work
  • 10:35 – He offered to paint a room that was an ugly purple
  • 11:10 – Rumors started to spread in the soccer league that if you bought a house from Al, he’d paint it for you
  • 11:30 – He has sold so many homes through the softball league since then
  • 15:00 – Lessons from the story
  • 15:30 – Respect people’s budget and work with people
  • 16:00 – Be accountable for your mistakes and build long-term relationships
  • 16:45 – People need to know your story and know you’re ethical, hardworking, and trustworthy
  • 18:00 – Stay visible and engaged in your community; lead with heart, mind, and community
  • 19:30 – How to contact Al: By phone at 1-800-SOLD-678, his website, or by email

3 Key Points

  • Take accountability for your mistakes.
  • Communicate and commit to making things right.
  • Lead with heart, mind, and community. 

Credits

May 2, 2019

Could the solution to all our family-life problems be to live as people did in the 20s? Today, Tracy Freeman, a REALTOR® in Maplewood, New Jersey, explains why old homes have such small bedrooms – and why that’s actually a good thing. She also sees the big picture that a lot of REALTORS® miss when it comes to law and regulation that affects the industry. Listen in to hear Tracy’s views on old bedrooms, chestnut trim, and family living spaces – and see why sharing a bathroom with a sibling isn’t the worst thing in the world.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com

Time Stamped Show Notes:

  • 00:45 – Introducing Tracy, a REALTOR® in New Jersey
  • 01:50 – What she must educate her clients on
  • 02:05 – In her market, many of the homes are old; most were built in the 1920s to 1940s
  • 02:18 – The homes have bumps and bruises but they’re bought as-is; if something is major issue, you can ask the seller to cure or credit
  • 03:30 – Tracy and her husband bought their home based upon the care the previous owner had taken of it
  • 04:00 – Nowadays, people want move-in ready; Tracy understands what her clients want and knows when she sees a good fit
  • 05:30 – Take care of your house and keep record of the maintenance you do on it
  • 05:45 – If you walk in a house and see that the owner has record of every fix, it’s priceless
  • 06:45 – More about Tracy and Maplewood
  • 07:00 – She gets excited by things like laundry chutes and the quaintness of old homes; she must educate clients on why homes were built differently back then
  • 08:45 – Rooms were built smaller because that’s not where people lived; they focused on family time in general living areas and kids didn’t escape to rooms
  • 10:45 – What surprises her buyers when they come to Maplewood and South Orange
  • 10:50 – They’re city people and want to be able to walk to town and the train
  • 11:25 – It costs to live closer to town; people want all the bedrooms and a yard but may have to be a half mile or mile away from the train to have it
  • 13:00 – The GenX way of living can exist; the homes in her area are close to everything a family could need
  • 14:15 – Tracy’s advice for other REALTORS®, buyers, and sellers
  • 14:45 – She appreciates agents that just put their head down and do the work
  • 15:05 – She went to her first NAR conference and was shocked by how many REALTORS® there are and by what advocacy work was being done
  • 15:30 – She was so focused on her local business that she didn’t see the big picture of what was happening for REALTORS® nationally
  • 16:00 – Understand what bills and regulations are going through that affect your work and pay as a REALTOR®; protect your earnings
  • 17:00 – How to contact Tracy
  • 17:05 – Her website, Facebook, and Instagram

3 Key Points

  • Recordkeeping could be the X factor to help someone move forward with a purchase.
  • Understand why your home was built the way it was, especially if it’s old.
  • Protect your earnings and stay educated through participation with the NAR. 

Credits

Apr 25, 2019

Is it raining men? Nope, but it is raining inside! Sarah Gustafson, a REALTOR® of 10 years in Holden, MA, opened the door to a beautiful home she was showing to clients just to find it was...raining? Not only that, but the listing agent called shortly thereafter to find out if her clients were still interested in the house! Um, no thank you! Listen in to find out why you must know where your water main is, and how she protected her clients from buying a potentially hazardous home. 

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.

Time Stamped Show Notes:

  • 00:45 – Introducing Sarah; a Holden, Massachusetts REALTOR® of 10 years and introvert who used to manage trade shows for companies
  • 03:30 – Sarah’s CSIRE story
  • 03:40 – She was showing a house to clients in the wintertime in the down market; many foreclosed homes were vacant in the winter
  • 04:00 – She noticed a stream of water coming from the garage; she had a feeling the pipes had broken in the house
  • 04:40 – They opened the door from the garage to the house and water was pouring from the second floor to the first floor; a kid asked, “Why is it raining in the house?”
  • 05:22 – She called the listing agent and she asked, “What do we do?”
  • 05:40 – Sarah told her what to do and she had no idea what Sarah was talking about
  • 06:15 – Afterwards, she called back and asked Sarah if her clients were interested in the house; Sarah wanted to know when the rehab/renovation would be complete
  • 06:42 – She said the sellers had taken care of it but that was impossible with the amount of damage that was incurred
  • 07:00 – Sarah said she’d never show or recommend the house; she would disclose the flood to anyone who asked
  • 05:55 – The lessons
  • 06:00 – Agents and homeowners: Know where your water main is
  • 07:55 – Realtors need to be honest and transparent
  • 08:30 – There would be a liability issue if mold grows in that house because it was incorrectly repaired
  • 09:00 – A professional rehabilitation is required when a home floods
  • 09:35 – As a realtor, you need to disclose everything
  • 10:30 – Sarah’s biggest surprise when working with REALTORS®
  • 10:40 – How much it has helped her grow personally and professionally compared to a corporate environment
  • 11:08 – The association world taught her that she is an introvert; she learned how to work with extroverts and manage her own alone time
  • 11:36 – Introverts do well when they’re out, but need to recharge alone
  • 11:55 – Her leadership journey has included learning how to deal with different people with different personalities
  • 12:45 – How to contact Sarah
  • 13:00 – SaraGRealtor.com

3 Key Points

  • Know where your water main is!
  • Be honest and transparent about every property.
  • Volunteer to grow and learn more about yourself 

Credits

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